kris nations
United States
Reviews (9)
We have been happy with the app for about a year now. We had some issues with adding the app to our new, updated theme and the support team fixed it quickly for us. They are very responsive and helpful. We had another question about the app several months later and their customer service team took the extra time to record a video explaining the issue so we could better understand and fix future issues ourselves. We are very happy with the app and their stellar customer service. Thank you!
We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!
Great customer service. They took care of an issue we were having immediately. Very responsive.
This app was exactly what we needed during our biggest selling holiday season. It worked beautifully and setup was a breeze. I did need some assistance and their customer support was quick to respond and very helpful. I can recommend this app.
This app does exactly what we were looking for. We were able to customize how we display reviews on the app and even connected the reviews to our klaviyo email flows. The customer service is top notch. I had a few issues and when I was not able to solve myself, I gave access to our shop and they fixed it for me. We are very pleased. If you are considering adding reviews to your shop, I highly recommend trying LOOX before paying too much for other review apps.
We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!
Developer reply ·
Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.
Very easy to setup and quite a powerful tool. We had an issue and customer service helped us to solve immediately.
Developer reply ·
Thanks for the great review Kim, glad we were able to help you sync your contacts to your email sending platform.
Really great app. VERY helpful support with immediate attention to issues.
This app works well and has helped our online customers find us in stores near them. It is EXTREMELY easy to setup and update. I recommend this app. Only thing I could say is it seems a bit pricey for an app with one function.