Chileanwines
Chile
Reviews (13)
Thank you so much Ilan for your support Domerly!. Very efficient and professional as usually is the team of Loox product Reviews. Really I recommended 100%
Muy rápida y buena atención. El servicio al cliente es lo mejor así es que sigan así que es la clave del éxito en estos negocios! Saludos desde Chile
App more and more intermittent. We are loosing carts and Support online doesn´t exist. (Easy to install? yes. Simple to use? Yes., Trustworthy? No. Is not first time with this issue.)
Developer reply ·
Hey there! Our support team was in a meeting when your email came in and they are following up right now. We'll be sure to help get everything sorted out. Talk soon! Richard
Great support Lemuel!! I really appreciate your help and your goodwill, efficient and professionalism to help me! Thank you so much ! I´m every time more grateful. Thank you again
Developer reply ·
Thanks Chileanwines for the great review! We are so glad our team were able to help you out and make sure you got the support you needed.
This app every time is losing the most important, the support. Now doesn´t exist a support chat and not offer solution for some issues after update app is showing
Developer reply ·
Hi, Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
Great app. To increase your average ticket sell and offer upselling in the moment to every customer.
Thank you Holden! Always the best support and attitude to help me in each question that I have. Keep safe and I hope that you keep that behavior like a good professional
Great app! Really easy to use and the support answer very quickly! I recommend again this app 100% for your shopify!
Tengo las cuentas conectadas y a veces se desconectan. Y ahora me encuentro que las cuentas comerciales conectadas, aparecen como que no las reconoce. I need help please!
Developer reply ·
Gracias por dejar un comentario y compartir su experiencia. Me gustaría saber más sobre los problemas que enfrenta actualmente para asegurarme de que está aprovechando al máximo la aplicación, por lo que le enviaré un correo electrónico en breve para discutirlo. - Anna, Shopify Support
Very nice and quickly support by Jon when I opened the chat to ask for help. I´m trying the app and I hope reach my expectation
Really we need pay to try connect with chat support ? Yo need improve your service if you want offer a good product.
Developer reply ·
Hi there, yes, if you would like to chat with us directly, we ask for a nominal fee of $5/mo. to help cover customer support, development and server costs. You may cancel anytime. We're typically available M-F from 9 to 3 pm ET; if for any reason we're not around during those hours, feel free to drop us a note and we'll get right back to you. Also, we have an extensive knowledgebase available 24/7 that can address most questions about ShopSync. Happy to help anytime, just let us know.
I´m using Privy and is very easy to use, and the support is great. I recommend you if you are looking an app to increase your emails base.
Developer reply ·
Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
I installed the app and it´s very friendly and easy to use! I love it because is showing everytime when you check it your campaigns.
