sugar and spice crafts
United Kingdom
Reviews (14)
What a fab experience, Felix was so patient and helpful, I had a couple of issues (user error) and he sorted them with ease and clearly explained the process. I’m loving Judge.me and I really feel it’s going to help my website in creating that trust with my customers !!
I love this app, after all it’s what we use in so much communication. I had a little trouble installing it (my age) but I reached out to the developers and they sorted it for me in super quick time. Excellent service
UPDATE... Still loving it, just wish I could have sub heading so I could categories all my AMAZON Favourites. So far so good and the team have been amazing, I'm a bit of a technophobe, but with their help i seem to have sussed it. Relatively easy to work out once I got going. looking forward to it working for me
I like that I can switch off certain posts that may not be relevant to my business. I need to work out how I can tell how many extra followers I get
Developer reply ·
Dear sugar and spice crafts store admin, This is Annie from Customer Support of Socialhead. I received your review and I'm really happy that you like our app. Thank you so much for your feedback and for choosing us. We have been improving the app everyday to bring you better experience. If you need any further help while using our app, please don't be hesitate to contact us. Furthermore, we are concentrating useful information to support your business on e-commerce platforms and social media channels with all Socialhead apps. Please see more details here: https://socialhead.io/blog/ Warmest Regards, Annie
Found it a bit confusing at first as it kept telling me I wasn’t set up, yet when I went in it everything was there
Developer reply ·
Thank you for taking the time to share your experience. I can definitely see why it would be confusing to receive a notification regarding set up when it was already completed. I want to ensure you are getting the most out of our app so I will be sending you an email shortly to touch base. Look forward to your reply! - Anna, Shopify Support
So pleased I can now send E Mail campaigns from my iPad, as I don’t always have access to my desktop !! Thank you for being so awesome.
Not only is this app fantastic but the guys behind it are brilliant !! I asked for something and I got it, it now looks streamlined and beautiful. Thank you so much !!!
Developer reply ·
Thank you so much for the great review! It means the world to us :) And we wish you many, many sales!
So far so good, I’m on the free plan at the moment, whilst I see if I can justify $15 a month. Had a question and the developers got back to me in record time. Very impressed so far.
Developer reply ·
Thanks so much for taking the time to leave us your review, and for your kind words. It's always great to hear from our merchants :)
So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!
Developer reply ·
Thank you so much for your kind words. Our goal here is to help businesses grow - we're so excited to watch you succeed! 💖
Seems simple enough so far... need to add a bit more but so far so good. Need to know if I apply a discount code then also offer a countdown code can the customer use both ? If so, how do I stop them doing that ?
Developer reply ·
Thanks for the review! It's impossible for a customer to use 2 discounts at the same time :) You can also reach out to us in the live chat inside the app if you need further assistance 😊
I can't thank Jaron enough, I'm a bit if a numpty when it comes to codes etc. And he helped me no end, and if I say so myself it looks fab on the site, I think it's a great way to promote certain items. I love it :)
I cannot say enough good things about this app and in particular the support. Steve was absolutely fabulous in helping me (well actually he did it all) customise it into a position that suited me better. Can't wait to start seeing results
Absolutely FAB... had a hiccup or two at the beginning, I'm not all that computer literate, but Dave was amazing, the response was so quick and it was sorted in a couple of hours. will definitely recommend
