Hawaiian South Shore

Update (Upgraded to 5 Stars): Outstanding Support & Proactive Improvement! We had initial doubts, but after about two months with Searchanise, our sales and orders are noticeably up and shoppers are finding products much more easily. I’m updating my original 4-star review to 5 stars because of their exceptional team. I reached out regarding a few quick adjustments I needed, and support handled them immediately. More importantly, I previously mentioned that the backend UI was confusing and felt like a hindrance with constant upsells when you're just trying to get work done. Their team actually listened , they passed my feedback directly to their product team and confirmed they are actively working on making the admin experience smoother, cleaner, and more intuitive for merchants without constant hard-selling. It’s rare to find an app partner that not only delivers great sales results but also listens to merchant feedback and takes real action to improve the user experience. Highly recommended!

Sibi was helpful setting up the app for us. Hopefully no other issues moving forward.

I installed it nothing works

We've been trying to switch over to Shopify POS for four months. They have no solution to track serial numbers or consigment. That they have apps that do it, but then you can't pull up reports on what sold crazy to think that they called us a POS. Every POS has a tracking for this. Working with the on boarding team and as soon as they can't find a solution, it's hard to get a hold of anybody

this thing is a joke...they are trying to push POS and they can even have a lable printing softward tha works half way decent. - The issue is you can not edit the font size - every thing is just placed onto one line - if you print a barcode, then scan it on the POS it doesn't go to the actual variant. It goes to the main product then you have to choose manually the variant. So we sell clothing surf products so it only pulls up the main category then you have to actually manually enter in which size or color or whatever variant you have manually.

We had an issue about the labels not showing up and other labels displaying despite being disabled. We reached for support and in less than 24 hours they were able to fix the issue and emailed us right away. Awesome!

The app has really help us stream line many things for the team. We also had a few big issue that we needed help with and the Team at SEO King did some manually intensive optimization for us at a few that was really reasonable another thing is at the communication is really awesome. Super stoked.

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides. We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away. I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends! It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint. The response time is stellar and dedication to resolving issues is unmatched. We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme. Sarah and the team have remained attentive and helpful. The customer service provided is a 5 out of 5 in my book! We could not be happier with Globo. . If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us. If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David

The best review app. So easy to manage and helps the website. Looks good too. Highly recommended! Thanks!