← Merchants

Magna Lens

United States

Reviews (7)

★★★★★
Shopify

Brian from tech support stepped in to help me solve an issue we had. After an exchange of emails, he was ultimately nice enough to set up a video call and walk through each step to trouble shoot the problem and was able to solve the issue. Brian was friendly, courteous, and happy to help, and I greatly appreciated that.

on ID.me Community Verification · 24 days using the app
★★★★★
Shopify

Amazing product and service! Thank you.

on AE: Order Editing & Upsell · 1 minute using the app
★★★★★
Shopify

SmartBot is quick to learn and accurately answer questions about our products. Excellent features.

Developer reply ·

Dear Magna Lens, thanks for your support! 💫 We value your feedback and are committed to keeping SmartBot smart and helpful for you.

on SmartBot: Leading AI Chatbot · 38 minutes using the app
★★★★★
Shopify

Great app, very robust, nice features! Support is great, especially Barney who helped me answer lots of questions. Thank you!

on UpPromote Affiliate Marketing · 17 days using the app
★★★★★
Shopify

Jorge was excellent at quickly solving our issue! Thanks!

Developer reply ·

We appreciate your feedback, thank you!

on Yotpo: Product Reviews App · 10 months using the app
★★★★★
Shopify

Works great!

on CartBot: Gift with Purchase · 42 minutes using the app
★★★★★
Shopify

Timesact is a fantastic app and my video support with Rommel was one of the best customer service experiences I have had. I highly recommend Timesact and am excited to use this app going forward.

on Preorder Now Presale Timesact · 1 day using the app