Tielka

Great app, Jason was super helpful and able to set things up as we needed them. We use this app to show separate rates for our B2B customers, and it seems to be working very well.

Fantastic app, works well once set up, and support staff are super quick to assist with the easy fixes. They are keen to do little modifications as needed.

Great help with customising the loyalty page and making it look fantastic. Really please with their quick response.

Jess did a great job helping me install the app, I didn't even have to ask, she just came on the chat and offered to help. She made a few important adjustments quickly and with ease and did a great job. Super happy with the result!

Fantastic app. It's not often I find an app that I am more than happy to pay for, and this is one of them. It works well, has no glitches, pre-empts issues, and they can make it sync with your Google Sheet so it's all automated. And they are super quick to respond. Love it!!!

Super quick and helpful customer service. And great there is a free option. Like with all shipping bars, you have to check whether it works with all aspects of your theme. There were limitations with our theme, but we were able to make it work for us, with the help of the team, and they were very transparent about what would and wouldn't work.

Update: the issue has still not been worked out, as per response from Bold. Unfortunately, there is a serious glitch in Bold's currency conversion in the subscription app. Bold has still not been able to resolve this after over a month, and it's causing us ongoing issues for our customers and our accounting. It's been frustrating as they are taking a long time to answer, I've been passed around and had to answer the same question by different people twice, and now the person who I had been speaking to has gone on holiday and I've been passed to someone else. The glitch is that when customers have their subscriptions changed from the backend they then get charged the amount set by our store, only it's in their original purchase currency. So if the price in our store is 49.60 AUD, and the customer originally purchased their subscription in USD, when we swap a product for them, they start getting charged 49.60 USD instead of 32 USD (which is the correct conversion rate). It's a massive issue, as we changed the products in ALL our customers' subscriptions (the customer was effectively getting the same product, we just had to create new SKUs in Shopify and update the subscriptions accordingly), so this is now happening to around 25% of subscription transactions, as these are in USD. Also, when we change products in the backend, some customers are being charged for postage and others aren't - we have no idea why.

This app saves me so much time. It's great that you can also reverse an edit at the touch of a button. Customer service is quick too.

Update 16/05/2023 - SO QUICK TO RESPOND!!! I love these guys!!! Assistance was requested with updating the widget in a new theme and they had it done in no time. Update 23/04/2021 - The team is very quick to help and they go out of their way to note how else they can assist. Highly recommend this app. Great app, works well with their Loyalty and Rewards app. We had a couple of issues setting it up, but the team was very quick to respond and resolve the issues. I love that there's an option to use it for free on a small scale and only pay as orders grow.

FABULOUS. I LOVE that customers can download their tax invoices themselves from their account page when they login. There aren't many invoice apps that have this function. I also like that you can set up automated emails with the tax invoice. And the price is great too. And of course, customer service - I wasn't able to add the code, so they were able to do it for me and super-fast too.

Incredibly quick to respond to any questions and quick to solve any issues. Highly recommended. I love the popup which appears when you add a product to cart, we use this to suggest a popular product and it has quite a high conversion rate (around 14%).

Excellent customer service. They were able to solve an issue with the way text was displayed on a mobile phone very quickly, as well as adding a custom detail I requested. Really happy with this app.

Great app, I like the icon that appears on the screen. The app works well, and the support team was quick to fix an issue when it happened.

Customer service is top-notch, always super quick to respond! Fantastic app, I was really glad they were able to install the app. It looks great and functions very well.

Quick to respond, good app. Customer service is great and you can customise the look and feel which is helpful.

Great app, easy to use, developers are quick to respond and get things set up and fixed etc. Thankyou!

Very quick to respond, updated errors without issue. The reorder function is great and something our customers will definitely benefit from.

Really happy to have access to this app, it does the job very well. Vijay was quick to respond and very helpful. The only issues I had were not app-related, but rather getting a couple of things sorted with our Google profile, and Vijay was able to help with this too! And I didn't need to add lat/long to the bulk import.