VANA
Germany
Reviews (9)
Super fast support. Helped a lot, especially when compliance things get ugly and complicated ;) Good App, great support.
Great support. Helped a lot with the settings :)
gut, umfangreich, kostenlos. an sich sehr gut. aber ich hab deutlich mehr klicks in clarity als im shop. also irgendwas scheint nicht zu stimmen.
1. prices got higer, but ok. Everythings getting more expensive 2. i tried to import a csv and tested it first. With a few products. Some of them have variants. After I saw the import failed and the variants are gone, I restored it with rewind. After that, the variants were back, but with wrong inventory. After asking AI how to backup and restore the inventory amount etc. as well, it says it´s not possible at all. But on the website it says, this tool does backup the inventory as well. So, higher prices for less than promised. Now I am not sure if i can rely on other things as well... lets see what the support can tell here.
Developer reply ·
We're sorry this wasn't the smooth experience you expected. Rewind does back up and restore products, variants, images, and much more, and in most cases, restoring is seamless and only takes a few clicks. You're right that inventory is not backed up. This is a Shopify API limitation. Every store setup is a little different, which can occasionally affect how restores behave. Our team can work with you to make sure this isn't an issue going forward. Please check your inbox for a note from our support team so we can resolve this with you.
Super App, DHL Vertrag ist einbindbar, Versand und auch Retoure einfach zu erstellen und das alles ganz offiziell von DHL. Support ist auch immer schnell, hilfreich und nett. Funktioniert nun schon seit einem Jahr problemlos :)
Developer reply ·
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind. Wir sind immer gerne für Sie da!
Update: The support helped me a lot and was very patient with me. It seems they could fix the problem and did lot of manual changes for me so I don’t need to do. I changed the star rates therefore. Bulk orders dont work. Some tags I can set, other not. Support can´t give a solution. So I need to check every change I made in see if it works. Manually. And for half of the products I still didnt figure out how to bulk order easy things like tags. I need to configure this manually on the marketplace... annoying.
Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here. Thanks to the team :)
Guter Support, schnell und professionell :)
Developer reply ·
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham | Customer Success
The app was good until Google Content Mode v2. If I want to activate this, I need to pay a different plan. Therefore I switched. If it was a good desicion, I will see. But for now, the new implementing was very easy, it´s free and have GCMv2. But the support was very nice, very fast and friendly.
