Vibe
United States
Reviews (12)
Nick was incredibly professional and patient!
Excellent service and super fast. Great quality app!
Really easy to use, super helpful for review collections, beautifully designed widgets and Google product rating!
It has been great to automate my reports and get complex data in one report. Customer service is also great. They had live help for me at 9PM.
We used this app during Black Friday this year. It has worked perfectly. Before we launched, we needed assistance from the support team. They are incredibly fast and extremely helpful.
Developer reply ·
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.
Developer reply ·
Thank you for five stars! Reach out any time! - Dwight
The customer service on this app is phenomenal. Peter was so helpful and clearly explained everything via email. We only needed 2 -3 emails to solve something I though was more complex. I highly recommend!
Good for the price. But a bit clunky and confusing. Trying to schedule a product to have a fixed price, but it appears I can only modify the future price by increasing or decreasing the current price by $ or %. Needs work.
Developer reply ·
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less than perfect experience with us. The product can be updated with a fixed price easily by selecting the 'Update with Fixed Amount' option. We have emailed you the same with screenshot on how to do it. If you have any questions, email us at support@proapp.freshdesk.com - we're happy to help.
Seems very easy and straight forward. Needed it to schedule pricing for a future date. They did not offer this functionality. Looks like a new app so hopefully they can provide this in the future. Good luck.
Developer reply ·
Thank you for your feedback! We don't support scheduling yet but this feature will be added in upcoming updates. UPD May 29, 2022 Just wanted to let you know that the scheduled sales feature is now available. I hope you could give us one more shot 🙂
This app helped accomplish us to easily place a specifications table on our store. The main functionality we were looking for was the ability to show variant-related metafields when variants are selected. This meant that we were able to show 'what's included' in each bundled variant. Our current table wouldn't switch as different bundles were selected so customers were getting confused and started demanding refunds based on the static information that was in our previous chart... this app resolved that pain point for us. Bravo to the app devs. Great support too.
This is an excellent app! It deserves 6 stars. The app is so easy to use, looks great and the customer service is superb. They anticipated our needs before we did. I wish every app was this amazing. Thank you, Junip!
Developer reply ·
Thanks so much for this incredibly kind review! We might have to see about adding a 6th star option... :) - look forward to working alongside you for a long time to come! - Stuart, CEO @ Junip
Good app but super limited. They work off of proxies, so no templates are really involved to modify. Having an issue where we cannot allow wholesalers to commit to stock (purchase stock) while not allowing retail customers too. SUPER IMPORTANT. Customer service is OK and responsive (reasonable time frame) but offer no chat or phone support. They offer very little solutions other then 'we cannot customize please contact a developer.' I was very excited to try them out as they come off as a 'small business wholesaler who understands the demands/challenges of small businesses' but in reality, they offer similar functionality to other wholesale apps. Id still recommend them, but definitely limited and would look at other options on the table. - you cannot modify the application form - you have very little customization options on the quick form - orders are being auto drafted upon checkout for dealers, but if product is out of stock it prevents them from doing this - do yourself the favor and look at competitor apps and compare functionality
Developer reply ·
Thanks so much for the feedback. While you can prevent wholesale or retail customers from purchasing certain products with Wholesale Gorilla, it sounds like you want to have different inventory settings for wholesale/retail customers for a single product? If so this is a request we hear a lot, but unfortunately Shopify will not let us submit an order if any out-of-stock items are in the cart. Since Shopify doesn't provide developers a way to set customer-specific inventory at this time, the best workaround is to create a retail-only and wholesale-only product so that these groups of customers can be limited to the inventory you set for each product. In some cases we can develop a workaround for Shopify's limitations, but in other cases all apps are limited by the same rules they set. As for the customization/proxies issue we definitely agree that more customization options are essential, and we are excited to be releasing a much more robust way for merchants to customize wholesale pages this fall. Thanks again for your input. We are committed to helping small businesses by continuously working to improve and expand on our feature set, and hearing from merchants directly is the best way for us to do this.
