← Merchants

Rockport Candle Company

United States

Reviews (12)

★★★★★
Shopify

Spoks has been great for us! I love the flat pricing model. No longer am I unmotivated to grow our list due to increasing subscription costs. And customer service is amazing - easy to get help in the rare cases I've needed it. Would highly recommend!

Developer reply ·

Thank you for the kind words! It’s great to hear support has been helpful when needed. We really appreciate the recommendation! David

on Spoks: Email & SMS Marketing · 8 months using the app
★★★★★
Shopify

Still getting set up with a new-to-us loyalty program, but the support at Appstle Loyalty is unparalleled. It seems someone is ALWAYS available on chat to help, and everyone I have worked with is a wizard! There's a LOT you can tweak behind the scenes and if you can't figure it out, Support is ready to help.

Developer reply ·

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

on Appstle Loyalty Program Reward · 3 days using the app
★★★★★
Shopify

So disappointed. We've been using this app for some time but suddenly can't get any response from customer service when something isn't working. They just don't respond at all! Looks like we'll have to find another gift card app. Hi There, We’re truly sorry to hear that you’ve had trouble getting the support you need. We recently took over ownership of the app and looking to turn things around, starting with customer support. Please reach out to us at support@govalo.com and we’ll make sure to get you the assistance you need as quickly as possible. Thank you for sharing your feedback! Best regards, Shawn Co-Founder, Govalo

on Govalo: Gift Cards & Beyond · Over 1 year using the app
★★★★★
Shopify

This app makes it easy for us to collect and display our reviews, and when we have any issues the support goes above and beyond to make it right. Thank you!

on Judge.me Product Reviews App · About 2 years using the app
★★★★★
Shopify

Sid was great helping us set up a complicated shipping discount for a specific set of products! Our customers are more willing to spend the money for products when they know we're working with them to discount their shipping fees. Would recommend.

on Shipoff: Shipping Offer · 4 months using the app
★★★★★
Shopify

So far so good! Haven't finished testing yet but customer support was helpful in setting it up. Appreciate the timely response!

Developer reply ·

We're glad to hear that you're having a positive experience with our app so far! Our team is always here to assist you and ensure that everything is set up smoothly. If you have any further questions or need additional support during your testing, don't hesitate to reach out to us. Thank you for choosing our app, and we hope it continues to meet your expectations! If there's anything else you need, feel free to let us know. Best regards, KaktusApp team.

on PreOrder App+Partial Payment K · 28 minutes using the app
★★★★★
Shopify

Great app if you need to sell tickets to an experience! I've needed changes and tweaks to the app several times over the couple of years I've used it, and the support I've received is always prompt and helpful.

Developer reply ·

Hey there Rockport Candle Company, thank you so much for being a faithful and successful customer for so long. You have brought so many happy people together through your candle-making experiences and we love having you as a customer! World, if you're ever in Rockport, Maine, check out their DIY experience. https://rockportcandlecompany.com/products/diy-candle-experience

on Experiences: Events & Tickets · Over 2 years using the app
★★★★★
Shopify

Just starting to play around with this page builder, but it looks good so far! Needed a little help with a layout and customer service was available and quick to respond. Thanks!

on EComposer Landing Page Builder · About 22 hours using the app
★★★★★
Shopify

Had a wonderful experience with Faizan from Webgility! The onboarding process was thorough and concise. He was very helpful and took the time to answer all of my questions. The software does everything and provides with everything you could need to sync your Shopify transactions with QuickBooks.

on Webgility ‑ QuickBooks Online · 8 months using the app
★★★★★
Shopify

I use a theme that doesn't offer carousel product images (Narrative) but this app made it easy to add them to all my product pages! When it didn't look perfect right off the bat, Nikolay fixed it quickly and easily. Would definitely recommend!

on GG Product Page Image Slider · 7 days using the app
★★★★★
Shopify

Great customer service! Quick to respond, capable help, friendly service. Would recommend this team!

Developer reply ·

Hey there, Thank you for your kind review :) We hope that you'll have a great time collecting reviews with Stamped.io!

on Stamped Reviews & Loyalty · Over 3 years using the app
★★★★★
Shopify

I haven't had a lot of time to use the app yet, but due to my Shopify theme I needed some touch-ups to make Giftship function properly. The customer service for this company is fantastic! Quick response time, even over the weekend. I look forward to the added functionality the app offers!

on Giftship: Gift Options & More · About 2 months using the app