HelloBello
Germany
Reviews (12)
Great customer support. Big thanks to Georgi and Zeus for fast responses and being so helpful.
Developer reply ·
Vielen Dank für Ihre 5-Sterne-Bewertung! 🌟 Wir freuen uns sehr, Sie dabei zu haben und helfen Ihnen jederzeit gerne weiter. 🚀
Second to none for WhatsApp Marketing. Built by a bunch of highly motivated Viennese founders
Developer reply ·
Hi Wolfgang, vielen Dank. Es ist uns eine Ehre euch dienen zu dürfen und wir sind glücklich, dass wir mit euch unsere Shopify, Klaviyo und Gorgias Integrationen auf ein neues Level entwickeln konnten. HelloBello & #teamarmin to the moon! Still #dayzero. Gruß aus Wien, JM & Team
We have worked with Modash for the last 8 months. The tool has since then been the core of our operations (finding, analyzing, tracking influencers), and the team has been hands-on whenever we need them. Having promo codes managed and measured alongside influencer performance data is super helpful, you can better understand what is working and what's not. Soon we'll start trying the gifting and affiliate management features too!
Developer reply ·
Love hearing this! It means so much to know that Modash has become such a key part of your daily operations at HelloBello. We know how hard it can be tracking influencer marketing, so especially thrilled to hear that you're finding the promo code tracking useful! Thanks again for taking the time to leave a review :)
The support (Selina) is very nice and helpful!
Our business in 95% subscription. Recently switched to Loop. Needed a tool for historic cohort / LTV anaylsis. DataDrew hit the sweetspot. Nifty, to the point, quick 1:1 support and great pricing.
As a co-founder at HelloBello, it is with delight to write the following lines on our experiance to switch to Loop. At HelloBello we offer fresh/frozen dog food meals in convenient 14-day and 28-day subscription plans. We're a 100% subscription-focused company with a strong commitment to delivering exceptional products and a seamless digital customer experience. We recently transitioned from the Recharge Pro plan to Loop for several compelling reasons: - Superior access to development and customer support: Loop provides outstanding access to their development and customer service teams. This is crucial as we develop our API-based customer dashboard. Unlike with Recharge, where each interaction involved a new representative requiring repeated explanations, Loop offers direct engagement with the team who can readily assist with our API needs. - Rapid development capabilities: Loop demonstrated impressive agility in responding to our requests. Features like Make.com access, Loyalty Lion integration, and API enhancements were implemented within days or weeks, far exceeding the responsiveness we experienced with Recharge. - Seamless Shopify integration: As a Shopify-based business, we appreciate Loop's native integration. This translates to smoother operation, better integration, and faster development cycles compared to Recharge's non-native solution. - Competitive pricing: Loop offered a more attractive pricing structure compared to Recharge. - Shared DNA and dedicated support: We resonate with Loop's entrepreneurial spirit and their commitment to building long-term partnerships. We have established relationships with key personnel at Loop, ensuring 24/7 support and personalized attention to our needs. This stands in stark contrast to the frustrating experience we had with our past subscription provider, which often felt impersonal and unresponsive. Our migration process was complex, involving two PayPal accounts, Stripe as our primary gateway, and residual activity on Braintree. Despite the challenges, the Loop team went above and beyond to ensure a smooth transition. They actively collaborated with us until all issues were resolved, demonstrating a genuine commitment to exceeding expectations. HelloBello wholeheartedly recommends Loop. Their dedication to customer success, agility, and focus on our needs make them a truly exceptional partner.
Developer reply ·
Thank you for sharing your experience with Loop - Stephan, and Team Hello Bello!! We are truly delighted to hear that our platform has met and exceeded your expectations! We are particularly pleased to hear about your positive experience with our team's dedication and the personalized support you received during the migration process. At Loop, we strive to build strong, long-term partnerships with our clients, and your acknowledgment of this effort is very encouraging. Thank you once again for choosing Loop and for your kind words. We look forward to continuing our successful partnership with HelloBello and supporting your growth in the subscription market. Cheers 🥂, Nihal and Team Loop
works well for us in Germany and Austria. Responsive team too. Thanks for your positive feedback! We’re happy, that the app is beneficial for your brand.
I am hopeful it works but we could not find information on adding ecom data layer or webhooks. Where would we find all that information? If it would be clearer and provided all works you would have gotten more stars.
Developer reply ·
Hello, Thanks for your feedback. The app has two dedicated tabs for what you are seeking: 1. DataLayer 2. Webhooks both just need a checkbox to be enabled as is reflected in the screenshots (see ones with huge numbers 2 and 3) If you encounter difficulties, you can always contact us at support@stape.io
Loyalty Lion integrates neatly into Shopify, offers endless ways of personalization and it also properly integrates with Recharge Payments. Plus the dedicated onboarding experience by a gentleman called Jonny was second to none.
Developer reply ·
Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great great app and very fast customer service. Have been using it now for over 5 months and very happy!