Parlour X
Australia
Reviews (9)
Very happy with the product, and response time for assistance. Highly recommend
Very good product that has helped increase site conversions. Very helpful service support who will assist. It is an American company, and for our Australian business with overseas sales, Redo still needs to improve some of its features for non-American businesses.
Helen has helped made the integration smooth by customising our website. She has been very responsive.
Do not consider Cin 7. We have been punished by them for the last 5 years. Cin 7 will randomly perform updates that will disrupt your other connections. Their technical support and customer service is non-existent and they take weeks to respond to urgent support emails.
They will charge you massive insurance fees to ship products but once the products are lost, they will make it impossible for you to claim the money. It is much easier and more affordable to use the Australia Post Express Post platform
Developer reply ·
Hi Parlour X, It was great to get in touch and speak to you directly. We're glad your integration is now up and running and everything is working smoothly! Please let us know if you require any further assistance, we're always happy to help. Kind regards, Sophie Shippit
This App is very disappointing as it contains glitches that has prevented me onboarding. The support staff take a long time to respond to any queries and when they do respond, the explanations are confusing.
Developer reply ·
I'm very sorry for the issues you were having with the app. It seems like there were two things going on: some confusion between the 'create products' and 'spreadsheet edit' sections of the app, and Excel converting product IDs to scientific notation. We've followed up with some details and a short video over email and we're taking a look to see if we can make this part of the app more intuitive. Apologies again for the issues and please let us know if there's anything else we can help you with. Best, Daniel and the rest of the team at Ablestar
I just want to commend Boost for their outstanding service. I had some problems when I first loaded the App and I was feeling frustrated. However their responsiveness to addressing every single fix was amazing. I have worked with many Shopify App developers however Boost are the best I have encountered. Plus the Filter and Search functions are now exactly what I want.
Developer reply ·
Hi Michael, Thank you so much for your kind feedback! We are so glad to hear that you feel satisfied with our fix and our custom work. It would be impossible to achieve the result without your collaboration. Should you need any further help/assistance, please drop us an email or chat with us! Best regards, Boost Team
I am very happy with the product and the technical service I have received. Highly recommend this App
This Application works in principle, however there are issues with setting up multiple team members. I am still waiting for the Developers to help me resolve this.