Giordana Cycling
United States
Reviews (8)
Developer reply ·
Hello, We appreciate your feedback, and I’m sorry to hear that you’re not fully satisfied with our app. Our goal is to make your experience as smooth as possible, and we’d be happy to help with any issues you may be facing. We’ve reached out to you via email and look forward to discussing your experience further. Hope to hear from you soon.
Solid tutorials and instructions in the backend and even better livechat customer support. Efficient problem solving and great communication!
Developer reply ·
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! at support@cirklestudio.co
so far, everything is going excellent. tech/customer service to terrific. the app is performing very well, just need a little more time with the analytics, but I think this is a winner
What great service from this provider. We had a few issues setting it up and they worked it out for us. Very responsive and helpful. The app is working well, so far very pleased with the results. Thanks!
Developer reply ·
Hello to our friends at Giordana Cycling Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team
the app is terrible. it does not update all fields correctly, google is threatening to suspend our account because pricing and GTIN are not being updated. we tried to push our own manual feed, but this can't be a solution, as the APP should automate and send the information correctly to Google. It is literally built by Google and Shopify. How difficult is it to make it work correctly and send all of the information?
Developer reply ·
Hey there, Charlotte here from Shopify. Thank you for taking the time to provide feedback. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open a line of communication to see how I can help. Charlotte | Shopify
We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!
The team here is super helpful. Provides quick add to cart option for our shoppers. You do have to manually sync products from time to time if you're re-organizing a collection, but so far we've really enjoyed this app and it's features.
So far so good Very easy to install and question I had was addressed in less than 3 minutes! great customer service!
