Lizzy James

Had a small error issue but the After Ship team was very responsive in fixing it. Now works like a charm and has reduced a Customer Service time drain. Definitely recommended! Thank you for all your help, Karan!

I’ve had such a great experience working with Okendo, specifically Laura! Their customer service is second to none. As a new business owner, I’ve been navigating a lot for the first time, and Laura went above and beyond to support me. Instead of simply sending over instructions, she personally took the time to step in and resolve an issue I was having with my account. It saved me a ton of time and stress, and I really appreciated how kind, efficient, and proactive she was throughout the process. It’s rare to get that level of hands-on support these days — thank you, Laura! Thank you Okendo!

For a $trillion company this is one of the worst apps i have ever dealt with. UPDATE- Looks like Shopify and Meta auto-synced all discount codes to FB Shops- so all of your Loyalty codes, etc got synced to Meta Shops - why would anyone in either dev team do that? Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link. Simply put this Meta channel will not work with products that have multiple variants - like size AND color - unless you have a unique url for EVERY option If you use an app like Globo to set up color options it will not be recognized by FB or IG shops - so i would not bother. Also you will miss out on proper on site messaging like popups, cross sells, email collection, etc It was a massive waste of time for me and we ended up with lots of orders for bracelets of a certain size but no leather color - so no way to know what to ship. Truly shocking that Meta would outsource support to India or wherever - what are they copying Amazon??

updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support

Great app but the strength is the support from Helen - super fast, knows exactly what we need and provides the solutions. 8+ years on Shopify Plus and this is exactly what we look for in an app. Look forward to trying out on my other stores...

Happy with the support i received and so far so good as far as implementing and integrating with Adwords and Facebook. I recommend this app!

Great app, great customer service, truly a top notch crew. Cannot speak highly enough of Tom, Julia et al. Super responsive and helped get our Campaigns going right before BFCM...in the days of IOS updates and questionable FB tracking this is the 'retargetting' you need

Had some initial issues that were swiftly resolved by ZendApp support. Solid app overall and I recommend it and the team at ZendApps

6 Year Shopify Plus account with dozens of apps used over the years... highly recommend the team at CED. App works well for the initial Walmart integration then you get the experience of the CED team to improve your listings. Well worth the app fee!

Points feature for rewards is ok but referrals is the worst I've experienced- used to have Referral Candy and then Talkable. ROI is non-existent, admin doesn't display properly, felt like a guinea pig the whole time with a Beta product