Safe Ride 4 Kids
United States
Reviews (9)
Loaded the app but every time I hit a button to try to do something to see how it worked or looked, I got a message saying I needed to upgrade the plan. So I can't really take it for a test run. Guess I'll be removing it now and looking for another solution. -- Update: I couldn't even add a single testimonial manually. The only option I seemed to have was importing via csv file but even when I clicked that button it said I had to upgrade.
Developer reply ·
We apologize for any inconvenience you experienced. The upgrade popup is triggered only when you try to add more than 4 testimonials on the free plan. You can see how the widget will look and function with 4 testimonials; no popups will appear in this case.
I tested several options for a testimonial slider app and this one met the most of what I was looking for but not all. The design is clean. It was easy to set up. I had one glitchy thing (font wouldn't resize) that the support team easily fixed for me. I have several really long testimonials so I kind of wish there was a "read more" option to expand the area to read the whole testimonial instead of making the testimonial area big enough to fit all the text.
Developer reply ·
Hi there, Thanks so much for taking the time to provide us with this valuable feedback! Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.
We've been running this shipping protection app for a more than a year now. It's been great. We tried a couple other shipping protection apps in the past. I love how with Navidium I can support our customers rather than sending them to try to have a claim handled by someone else who really doesn't care about them. We can easily take care of shipping issues for customers who take advantage of the protection. The app works great and if there's ever a glitch (as there can be in all apps) the developers are quick to fix it. The only complaint I have is with myself. I've been so used to not having a dashboard for shipping protection, I forget to use the Navidium dashboard and still use a spreadsheet. I will get there and the dashboard looks handy!
We've been using Parcelify to help us with our shipping rates since we started using Shopify back in 2015. It's easy to set up special rates. Though I do wish I could set one up that overrides another when it's called for but so far that's not a setting. 2015! Thank you so much for your loyalty and your kind words. It means a lot to us. Many merchants like yourself have asked for ways to have shipping rates override one another, often wanting to select the more expensive or least expensive option. We've got it on our roadmap for later this year, keep an eye on your inbox!
We love that we can offer a video as one of our product thumbnails and this app makes it really easy! It mysteriously stopped working for a bit but their customer service was on it when I let them know and fixed it right away.
Gorgias has streamlined our customer service responses. Their customer service team has always been very receptive to requests and helping me find solutions.
We started using the Buy Button because we already had a site designed when we switched over to Shopify and didn't have the experience to code Shopify pages to look the way we already had our product pages looking. Unfortunately after months of using this set up we realized Google Analytics wasn't tracking conversions. We had to rearrange things and have people buy on the Shopify store product pages for Google to track the sale. So while they were nice, we don't actually use the Buy Buttons any more. And we got very good at Shopify customization.
Developer reply ·
Hello Safe Ride 4 Kids, thank you for sharing this feedback! This is a currently a limitation of the buy button, and you are correct, Google Analytics will unfortunately not track these kind of conversions from the buy button. I am glad to hear that this experience has lead to you developing an expertise in customisation, it's a good silver lining. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. So I will be emailing you as well to ask you if you have anymore feedback to log and if so, I'll be a point of contact for you there. Thank you! Niall, Shopify Support
So far so good. Implementing the app was easy and it looks good. It was nice after spending a few hours trying to manually code it and getting frustrated. Wish I found it sooner!
This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.
Developer reply ·
Hey Safe Ride 4 Kids! So happy to hear you are enjoying Yotpo! We love hearing feedback about our support crew and are so glad you had a good experience! Thanks again for taking the time to leave a review!