Blackbird Fabrics
Canada
Reviews (8)
Really prompt and amazing customer service!
Developer reply ·
Hi Blackbird Fabrics, Thank you for your feedback! We’re thrilled to hear that you received prompt and amazing customer service. Providing excellent support is a core value for us. We appreciate your kind words and your trust in our service!
I ended up not going forward with the Etsy Integration app as we went another route with our integration however I just want to mention that the customer service team was really helpful and answered all of my questions quickly and kindly!
Very effective and simple terms and conditions app that worked immediately in our store. The customer service team is amazing!
We have been using the app for over 1.5+ years and it is a great value for us and our customers. The customer service team is also very fast and effective with helping on any troubleshooting we have had. All around a great app!
Love this app, super easy to use and it's great that you can upload your own badge designs. We have a large inventory and highlighting different features of our product categories is super helpful for our customers. There were a few issues when we first enabled some badges but Jena Nguyen from their customer support and developer Pham Ngoc Hoang were incredibly responsive and attentive and fixed the problem in no time at all! Thanks team!
The customer service for this app is great! Super fast and efficient. Jason is always able to help us out with any questions or issues we have.
The app is very clear and easy to use. If I have ever had a question, the support team has replied very quickly with a wealth of information that goes above and beyond the original support query. Great app and a great team!
We have only had this app for less than a week, but because it was super easy to integrate and customize for our store, our customers started using it immediately. Really great functionality and the small coding adjustments that needed to be made were done incredibly quickly - really great customer service!
Developer reply ·
Dear Blackbird Fabrics 🤩 We are so glad and happy for your valuable feedback. We always work hard on making our app better and this has been our reward - to have customers like you 🤍 Thank you one more time from the whole Revamp team!