Axis Tango
United States
Reviews (9)
I have looked at several loyalty programs and have settled on Smile. The free tier provides good features to start out, and the customer service is very responsive.
Developer reply ·
Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🤩 Let us know if there is anything else we can help you with 😊 Smile Team✨
I'm starting to use this loyalty app, after researching many others, and so far it's working out very nicely. Also, support from Daisy is amazing - I had some questions after installation and she was super quick and helpful in answering them. Highly recommend!
Developer reply ·
Good day Axis Tango, We are all so happy that the support from Daisy can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or email to help@bonloyalty.com. We are always ready to support you! 🙋🏻♀️ All the best, Mia BON Team.
I'm overall pleased with the app's functionality. There are a few things I'd like to see improved, perhaps this will be done in the future. For now, the app works and does the job I need it to do in my store. The customer service team is very responsive so that is a strong reason for my 5 star review.
This app does exactly what I need in my shop - automatically tags products, orders, and customers per specified conditions. The templates library is helpful if you want to use a workflow that has already been preset, or you can develop your own template. I needed a specific condition that is important for my store to run smoothly and Aamir was very helpful in making sure it was set up correctly. I tried several other tagging apps but this one is by far the most robust and also easy to use. Definitely 5 stars!
We just started using this app to manage our gift cards and loyalty program. The gift card setup is easy and quick, customers appreciate having a choice of gift cards designs and sending them directly to the recipient immediately or scheduling for later. The loyalty program took a bit more effort for us to grasp and implement because we migrated from a points system and Rise loyalty program works on store credits. The most amazing feature of this app is their excellent customer support - we've had multiple questions during migration and setup that were answered quickly and helped us understand the system. The support team is very helpful and patient with questions :-) Our Rise loyalty program will go live in a few days and I hope our customers will appreciate the simplicity and better user experience than the points collecting & redeeming option.
Developer reply ·
Hi there, Thank you for taking the time to write such a detailed review :) We are so pleased that our customer support team could help you migrate from another loyalty program to Rise. Looking forward to great results! If there's anything else we can help with, please let us know!
I have been looking for a returns app that can manage returns, accommodate exchanges, and is simple to use. I have used and reviewed several, and none were perfect - they either lacked functionality, were very complex or cumbersome to use, or were too expensive for my small business. ReturnGo looked promising, so I gave it a try. I am very glad that I did because it is exactly what I need. The interface is simple to use both from the admin and end user; there are several return options that can be implemented & adjusted as needed. Most of all, the support team is fantastic and very responsive. I had adjustments I wanted to make to work for my specific setup and the team has replied quickly, resolved all my questions, and implemented solutions that work for me. Highly recommended, I will definitely keep it in my store.
Having a wishlist available for shoppers to use helps with visits and conversions. I needed help adding the wishlist icon to my header and the support team was quick in making this happen for me.
I appreciate having different sizing charts for different products. This gives my customers relevant information that assists them in making purchasing decisions. I needed help with the app's installation for my theme and the dev team was quick to assist. The app is working well.
I installed this app today to add options and more variants to my products. I needed some quick styling help; the developer responded super quickly and did everything perfectly in a few minutes. I'm very pleased with the app and the service!