The Wrap Life

Needs simple improvements that would help the workload. This app is supposed to save time but it needs to improve all you have to do just to schedule an edit. At some point I question if I should just bulk change prices in Shopify the day of the event. It would almost certainly be faster than this. It's clunky and I don't understand the 5 star average review. 1. When searching for products to edit, you cant just type in the product name and have options populate like in the Shopify product module. You have to choose a filter like "title" then start typing the title. Then the app gives you everything with that title which means you eventually have to delete the products you dont want, one by one. Or you have to keep adding filters to trim down the products that populate. This becomes tedious. 2. You can't edit a scheduled edit if you make a mistake. You have to cancel and start over. Which means you'll have to do #1 all over again. 3. If I have 5 products and want to schedule price changes and these 5 products are from the same group but have 3 different promo prices based on the fact some have more inventory than others, you cant just manually enter the different prices. You will have to schedule 3 different price edits which again is tedious. Each edit has to be for the same price and settings.

First of all, we still expect Smile.io to improve and offer comprehensive features, including monthly order reports and customized views, which is important to Shopify sellers to review their usage and evaluate the plan's performance. Having said that, the CX support team was helpful and reacted to our request efficiently and effectively. Highly recommend the service.

Extremely easy to use!

Dedicated support on fixing our specific issue. Big thumbs up to Jena, who's really responsive on assisting. Due to our customize theme, the label didn't show up directly, upon reaching out to support, Jena follows up in minutes. The team is really professional at problem-solving, whenever another problem occurred, they can quickly catch up and resolved correctly. Again, very satisfied with BSS, highly recommend!

I have encounter technical issue on landing page. Upon reaching pagefly customer support, they reply proactively and a big thumb to the dev team - Drake. He is really helpful in looking into the trouble and very profession on de-bug/ re-writing the code. I am really satisfied with their service, recommend to all who are looking for a trustful app tool.

I absolutely love this app! The design is clean and straightforward, making the entire process a breeze. Plus, the customer service team is incredibly responsive and professional. I'm impressed with how quickly they reply to my inquiries and how helpful they are in resolving any issues. I highly recommend this app to anyone looking for a reliable and user-friendly upselling solution!

The app is a good solution for building your own app. However, there are some features I believe should be standard and high on the priority list. 1. The app offers the ability to schedule a drop which allows you to design using images, video and other modules and schedule it to publish. BUT, the feature is almost useless because you can't add links to the photo or video assets unless the products are active in your shopify store. This means that just before your launch, you have to frantically make the products active then rush to add the links to all the designs you've created. 2. While shopping using major apps like Zara or Mango, there's the ability to browse similar items just below the main product. I think this feature should be basic for a mobile app provider. 3. The design modules need way more features and types of modules. 4. When creating your push notification, you can't edit. If you spell something wrong or want a team member to review copy before sending, you gotta start over if changes are needed. 5. Overall, I think TapCart should be more consistent in releasing new features. We've had the app well over a year and the updates are trickling slowly or only seem to serve a small segment of merchants.

The way this app tallies reviews is silly. 5 days into the month and we were already at our 3500 review limit. Apparently, we have reviews from September still pending scheduling. You can never get caught up or start at zero because of the way this app adds. I dont even want reviews from 2 months ago. This structure does not serve the customer and ensures you always have to upgrade. I have no idea how to get reviews on current orders because the app is still spending reviews from September.

DO NOT DOWNLOAD THIS APP. The code is awful and it should not be available in the app store. We've had issues with our collection pages since connecting this app and the pages are taking forever to load. Collection pages have products that are blinking and not fully loading. Proceed with caution.

I dont understand all the great reviews for this app. It lacks very basic customization capabilities. I can't edit the copy in my pop ups without writing the developers. I can't connect my Klaviyo without sending API info to the app's developers. I cant preview the emails my customers will see. These are very basic things that should be possible in an app without having to write a support ticket and wait for a developer.

I dont understand all the high praises for this app. If you're designing something for mobile and desktop, it's very difficult to use. There no logic or way of knowing if you do one thing, it'll impact the layout of another on a different screen. Spent hours fumbling around hoping to get lucky. Nothing seemed to work. Deleted it.

I dont understand all the great reviews. I feel like it's gonna take me months to get up to speed. You can't bulk edit anything within the app. You have to export and work in Excel or Sheets, then re-upload back into Dear and purge the stuff you don't want. If you're not very skilled at Sheets/Excel, good luck. Once I get set up, I think it'll be great but I dont know how long that's going to take. I need to hire someone just to get my products, categories and suppliers set up. And when/if you connect your Quickbooks, it's going to import Suppliers from your checking account. Meaning that time you used your debit card at the corner store, well that place is now a Supplier. Same thing for Customers and Products. It imported products I havent sold in months. In order to delete, I had to export a file, change the status then re-upload. Why all the steps to do basic things?

CON: This app is pretty cool...but honestly, it's expensive. I hate the idea of paying $40 a month for 500 out of stock notifications. For 40 bucks it should at least be unlimited. The Back in Stock monthly fee is almost half what I pay monthly for my entire Shopify platform. It's a great app buy why is it so costly to perform an automated, relay task. PROS: It's easy to install and modify. Looks great.