Monument Grills
United States
Reviews (11)
poor customer service, and even don't understand their App, Crazy
Developer reply ·
Dear User, Thank you for taking the time to share your feedback with us. We have received it and take it seriously. For your specific case, our team has already provided you with detailed guidance through our support channel to help resolve the batch order re-track issue, and we have also assigned a dedicated account manager to personally follow up on your ongoing needs and make sure you get priority attention. For our service as a whole, we have strengthened our product training programs to ensure that our team can respond to App-related questions with greater accuracy and confidence. We are also refining our internal case-handling processes to ensure that every piece of feedback is properly tracked and addressed. We sincerely regret that your experience did not meet your expectations, and we truly appreciate your honesty in bringing this to our attention. At 17TRACK, we are committed to continuously improving not just our product, but every touchpoint of our service, and we will keep striving to enhance your experience with us. Sincerely, 17TRACK Customer Support Team
Efficient！
Developer reply ·
Thank you for your review! We’re pleased to know the timer meets your expectations. This means a lot!
Very easy to use. Customer support is very timely.
Developer reply ·
Thank you for taking the time to leave this review!
I’m really impressed with my experience using VanChat AI Chatbot & AI Smart Customer Service. The customer support is outstanding, providing quick follow-ups and efficient solutions. The technology behind this AI chat tool is among the best I’ve used, with fast, accurate, and seamless responses. I hope VanChat continues to improve and bring even better experiences in the future! Highly recommend it to others!
I'm thoroughly impressed with the user-friendly and sleek design of this pop-up. It provides clear information without being intrusive, enhancing the overall user experience. Well done!
quick response and good service, I will recommend it , five star
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
I love this app. The customer service helps a lot on website issues. Love it! Thanks a lot. Recommended.
I can't find any really people for customer support anymore, when i meeting some questions what i can do just delete it, really stupid design
Developer reply ·
Hey, I'm sorry to hear that you were not able to reach us. We're available on our support line and reply to emails 24/5. My team has reached out to now to see how we can help. Olek - Tidio
The customer service is sooo helpful. I can't thank anymore. :) The staffs are patient. They can even edit the things for you by just saying what you need.
Developer reply ·
Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run. If you have any questions, please contact us via LiveChat, and we will be happy to assist you. Once again, thank you for your communication. PageFly | Kate - Customer Success Manager
