Viori
United States
Reviews (8)
This review is for Redo's customer service. Not the app itself. But I had a great experience with their customer service team. Will is the agent I worked with and he helped me resolve a pretty big issue quickly and we very responsive. 5 Stars for their CS team!
We've seen very impactful positive results on PDQ's AB testing software and service, including hundreds of thousands of dollars of increased revenues that we otherwise could not have achieved without them. This investment has paid for itself beautifully, and with zero risks thanks to their guarantees and pricing structure.
LeadDyno customer support makes using the platform very complicated. We regularly have to double check all information they give in their replies and often even after confirming with them on settings, it is incorrect. I have found they are not likely to take accountability for mistakes they make and instead blame you for "your confusion". Very disappointing. I would not use this system unless you are looking for the most basic of affiliate systems and are willing to audit payments regularly to make sure they are paying out correct commissions.
Developer reply ·
We are so sorry you felt this way, we're here to continue supporting you with all your LeadDyno needs.
Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.
Incredible app. Everything I have been looking for in a SEO app to help me be successful. I love the product page editors and the blog application.
If I could rate 0, I would. In my personal experience, Rise.ai is shady and a company out to gouge the little guy. When a customer, like myself, sees "$0.20 an order" on their pricing page, I find it “convenient" how they don’t provide any other explanation about what that actually means, LOL! Until you get the $1,000 bill. As an extremely savvy Shopify website owner and Shopify app customer, when I read "$0.20 an order" that obviously means to me $0.20 an order made by an actual Rise.ai gift card, or, obviously when a Rise.ai gift card is purchased. Because let’s be honest, it would be INSANE for that to actually mean $0.20 of every order made in my shop haha. But it does. It means, regardless of their involvement, they will take $0.20 an order. On what planet, in what galaxy, does Rise think they are entitled to $0.20 a damn order? Your app provides the LEAST amount of value of the 15+ apps I am currently using and your app is 5x -100x more expensive than my other apps even with a plan reduction. AVOID Rise.Ai. Run.
Developer reply ·
Hi Bryce, It is Roy from the Rise.ai team. We’re sorry your experience didn’t match your expectations. However, similarly to many other Rewards platforms, our pricing structure is based on total store orders. You can find all the details here - https://rise.ai/pricing. I took a look at our support logs and I can see that our support team explained to you our pricing structure within a few minutes of your ticket being submitted. As our policy is 100% customer satisfaction you can reach us at info@rise.ai or at +1 646 8786419 so we could talk. Best, Roy
I have been loving Active Campaign. I use it to help manage and organize social media influencers. It's been very helpful and user-friendly. Definitely recommend!
Awesome app. This is a game-changer when it comes to collecting customer reviews. We were looking for something like this and glad we found it.