Dovetail Workwear
United States
Reviews (10)
Love Flow, so extremely useful. Thank you!
Swift, sure service from Clara.
Unfortunately, the UX is not workable for large numbers of SKUs. When preorder inventory is entered and then sale date needs to change, you either must change every SKU's sale date by hand or you must re-enter the inventory data manually. There is no import function. Other functionality is good and it works with our fulfillment in ways that other apps don't.
Developer reply ·
Hi there, I’m genuinely sorry our current edit flow created extra work for your team. We’ve heard you, and here’s what we’re doing: 1) Immediate hands-on help: Just email your CSV to support@timesact.com, and our team will upload or update everything for you (no charge of course), turnaround within 12-24 hours (often faster). Slack could also potentially be a solution for this (depending on your preference). 2) Big picture fix: A self-serve CSV importer + open API is already in development and on track for late August 2025. We’ll let you know the moment it’s live. You’re not alone: Stores with catalogues of 15000+ SKUs are running smoothly with Timesact today, thanks to the same white-glove import we’re offering you while we build the bulk edit tools. Your feedback matters a lot and is the reason this feature jumped to the top of our roadmap. Please reach out any time, we’re always here to help. And thank you so much for still being a valued customer! Andrei, Co-founder @ Timesact P.S. I’ve been trying to get in contact over these last few days without much luck (hopefully you’ll get a notification from this reply).
Great customer service however the pages can be heavy on your site and the formatting is complex and repetitive.
Just setting up but service has been great so far. Thanks, Fatimah!
Developer reply ·
Thank you for your feedback! 😊 We're glad to hear that your setup experience has been great, and Fatimah is happy to have been of help. If you need any further assistance, we're always here for you! 🚀 🥰
Fantastic app. We researched a lot of apps to find a solution to the problem of Shopify calculating shipping separately on orders shipping from multiple warehouses. ShipZip was the only app that did what we needed, and it works perfectly. Support was thorough, patient and knowledgeable.
Webgility has been an integral piece in ensuring our Quickbooks financials properly reconcile with Shopify. Without this software we would be wasting countless hours manually keying in orders. Couldn't recommend more.
Good. Wish I could export product tags, but otherwise this app just works and allows me to build a lot of vital reports that update on a schedule or at the click of a button. No CSV exports needed. So great to hear you're able to export vital reports on a schedule! Isn't eliminating CSV exports magical?! 🔮 We also appreciate the feedback! We'll check in with our product team to see if product tags are additional data available in the API. Enjoy your day!
Daily Karma is fantastic. Women founded and women run, the staff are extremely professional, accessible, and helpful. We are a mission-oriented business, so a well-integrated checkout app that helps our customers discover and donate to superlative non-profit organizations is a game-changer.
Very feature-rich app. Maybe a little too rich? It takes a lot of getting used to, but once you get to know the tools, it can be very powerful. There are a few things I'd love to see implemented (e.g. marking messages as "unread" again, or there being a "next/previous" option within a ticket view, as just two examples) but for the most part, you can use it to customize it to your needs. Just a warning that you'll need to sit down and take some time to learn how to use it. Customer support has been responsive and helpful to me. No complaints there. I usually use their chat widget, and they get back to me quickly.
