Paint by Numbers

I can't get my store back from my old supplier. I need to connect it to a new supplier, and there is no way to do this myself. This is a very bad system. The supplier can change the password and lock you out and trap your store.

Found the app difficult to use and not intuitive to set up. I wanted to use subdomains, but I couldn't find an option. The docs asked you to choose this when creating a project, but the app did not give me any option. There was no online chat available. After deleting the app, it left residual code that we had to clean manually. Pricing is insane. Other translation apps allow you to translate any number of words (third party apps included) and have any visits for $40 a month versus the €1,990.00 a year for a few languages configuration that Weglot charges. I'm sorry that I cannot recommend this app, and while it might have been worth it in the past, there are more options to choose from nowadays.

Fantastic app and great support. Looks great, works great and the support was always available and fixed any issues promptly. Thank you for the review. We coming soon with more exciting features. If you have any further concerns please let us know at support@cartylabs.com or via chat. We are committed to providing excellent support to our customers.

The app is great, and the onboarding was easy. A couple of odd things happened here and there, like Instagram and FB disconnecting without notice. They told us they have no control over that - okay, but at least let me know the integration is gone and we need to reconnect. We did not answer any social query for 3 days until we noticed there was something wrong. Now, the TRUE dealbreaker for us is the file upload capability. It's 10 MB PER EMAIL!! Not even per file!! We create personalized paintings, so we need to send out customers high-resolution files. 10MB per email is just miserable, considering the app cost. A free Gmail account allows you 25 MB per file. Zendesk too. That would be enough for us. After spending time resizing, compressing, resizing again, etc., we are about to cancel the service since we spend too much time doing unnecessary tasks. We talked to support about this, and all they said is that they don't have a direct line with engineers and will add it to some feedback list. There are no plans to change that. So if your business needs to send files to your customers, bear in mind that this app will be a pain. I hope they can give us a solution, though.

Sadly I found the app extremely confusing and frustrating to use. This is not "drag and drop." The rows and columns system, margins, and many more things are super time-consuming, with a long learning curve. The templates provided are scarce, average, and mostly seasonal, so unless you are a true expert with hours and hours under your belt using this app and marketing knowledge, you will not build any "high converting" anything from scratch. I spent hours trying to design a product page until I gave up. I couldn't get anything more than Windows 95 look website. I wanted to add a banner, the image got cropped in ways I could never imagine, and it was impossible to display it fully since there is no button you can simply tick for this. I was super hyped about this app, but it has been a total disappointment. You have control over many things, yes, but in the end, all those things have control over you. UPDATE: After leaving my review, a member for support reached out (called me four times). I did not reinstall the app or anything like that, but you can see they care, so bumping 2 stars more.

We did not start using the app yet since we are still setting things up but Dwight was of great help and answered all my questions!

Good app. There was some syncing that caused us some trouble. But the support is always available to help me solve any issues :-)

After an initial disappointing experience (and, therefore, a 1-star review here), the team quickly contacted me to configure everything. I have to say they have worked fast and diligently until my filters were set up, with fast response times and changing things again and again as required. I'm more than happy to update my review to 5-stars and recommend this app to any merchants in need of product filters. Thanks!

I have two locations (US and overseas). I installed this app to use blended rates with subtitles to clarify each product's shipping time when the customer purchases products from different locations. It took me a long time and a lot of trial and error to configure. When everything was set up, the app's blended rates did not show any subtitles. I reached out to support - to my surprise, here was the response: "When there are multiple locations in an order, Shopify is responsible for blending the rates, and the blended rates from the app will not be shown... if the subtitles don't match, they will just omit a subtitle." I might be crazy, but blended rates are clearly advertised in the app's captures and description. To make it work, they asked me to eliminate inventory tracking in multiple locations, which I cannot do for obvious reasons. All in all, this was a tremendous waste of time and a frustrating process. I had to change tons of things in the backend that I will need to redo now. They should not advertise things the app cannot overcome.