Printibly
Australia
Reviews (9)
We've tried MANY customer service platforms and keep coming back to Tidio!
Developer reply ·
Thank you for your feedback! We really appreciate it and are glad to have you with Tidio.
Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!
Developer reply ·
Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick in addressing your questions. It's wonderful to know that, after trying various customer service apps, you consider ours the best. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Willdesk Support Team
This app is simply AMAZING! We tried all the other Page builder apps on the store and none even came close to how good this is. Its simple and easy to use but if you have any questions, the live chat support option is fantastic. The support staff are so helpful and respond so fast its incredible. Highly recommended!
Developer reply ·
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
Service is amazing! They are super quick to respond to any questions and the app looks and feels very professional. Highly recommended
Stop looking at any other product options app and install this one! We tried pretty much every options app on the app store and nothing even comes close to the flexibility and power of this. Support is also amazing, Roman is super quick at responding to any queries and has been incredible to work with. I would rate 10 stars if I could.
The public estimate price was $21 cheaper than what was actually quoted once i had signed up for an account. The support representative said the publicly displayed prices are just an estimate. (Even though you put in Origin, Destination and weight) In my case a 0.5kg box with dimensions of 10x10x10cm was $21 different in price? So im not sure what their estimate is based off of, maybe a piece of paper. Classic bait and switch. Uninstalled
Developer reply ·
Hi there, Thank you for providing your feedback, I can confirm that the prices provided on our rate calculator (https://www.easyship.com/en-gb/shipping-rate-calculator/unitedkingdom-to-usa) are an estimate, this is because we require full information on the shipment to provide a full calculation. I can confirm there is no 'bait and switch' as you will see from all the great feedback on this page! We've tried to reach out to you to help with this issue but we haven't had a response? If you can get back to us we will be more than happy to help you get access to the right rates. All the best, Easyship
Found this app poorly executed. The designer is slow and setup of artworks is cumbersome. Do yourself a favour and try Teeinblue instead. Cheaper with more features. EDIT: In reply to the developer. 1 day was all I required to evalutate the apps performance. I also did not appreciate the email I recieved after uninstalling from your team, where it says "I know you currently have another personalizer tool, but" and attempted to point out "that i'm missing out on a more realistic preview". Again, the alternate app mentioned is cheaper and seems to load faster, and is more straightforward in its setup tools. Thanks
Developer reply ·
Hello! Thanks for your feedback. We’re sorry to read that you had a bad experience in such a short time! We’d love it if you had tried our app for more than a day to understand its potential. Of course, you are invited to try it again in the future if your current app doesn’t meet your expectations :)
Absolutely without doubt the best Shopify app for customised products. We tried all the other options including Customily. This is simply streets ahead of anything else. We found Customily slow and clunky to use and thought we were stuck until we found Teeinblue. The support is phenomenal, very quick to reply and super knowledgeable. The designer is quick to load and customer friendly, we've had lots of customer feedback. Save yourself time and don't bother with the other apps. I wish we started here!
Developer reply ·
Thank you so much for your review! We're glad that you love it. Hope teeinblue can help you achieve your sales goal this year. Cheers!
