Swig Life

We’ve been testing Dark mode as a new feature on our site and have been really happy with the overall experience so far. The app has provided a smooth integration, and the custom development support we received was tailored to fit our brand needs. Since we’re still in the early stages of testing, we’re giving 4 stars, but we’re confident this will continue to be a valuable tool as we grow with it.

Smile has been a great tool for building stronger connections with our customers. Thanks to Lynn for her helpful guidance and support! We look forward to continuing to work together to grow brand loyalty.

Chris was the most helpful person in setting up a new flow. Helped me walk through each step and provided guidance throughout the process. Thank you, Chris!

We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly. We already reply you 2 days ago: https://support.arenacommerce.com/a/tickets/85743. Please check the ticket response then follow instructions. You may add our support email to the whitelist if you don't receive this email from our support team.

Performs exactly as we needed it to -- automated shipping notification updates to PP. Back in Time feature allows you to do the same for older orders if needed. Nice 'live chat' CX support as well.

We liked the app for the cost, and it looked nice on our product pages since we could custom brand it. One thing that would have been helpful is being able to download a full list of subscribers over a set date range ourselves instead of waiting a few days to hear back from support team. Recommend for smaller shops that don't really need any custom features!

We've used this app for a while now and we love it! It looks good, easy for customers to interact with, and if you need anything adjusted, the Judge.me team is super responsive and timely. Definitely recommend!

We've been using this app for maybe a year now and we love it! I recently tried doing some tricky conditional things with my offerings and Takeen helped me figure out everything really quickly. This app has brought in so much in additional sales. We totally recommend!