My Dream Store
India
Reviews (8)
Awesome app and very easy to use. Resolved all our major issues in the returns process and made our work smooth and flexible. The support from the team is excellent with quick resolutions.
We must say your support is the best support across all Shopify apps. This app helps us to improve our RoAS as well. Kudos to their team to build such as a great app :)
Developer reply ·
Hello, Thank you so much for your rating. We are very happy that you had a good experience with Personizely, and your feedback helps us make it even better. Hope you have a great day! Personizely Team
I loved this app because they are providing push notification without any charges I am very happy with this app :)
Developer reply ·
Thank you for your appreciative words. Glad you have a great experience with the app.
This app is great we are using it for one month and it will reduce our manual work as well and also it will help to give good customer experience due to this automation tool work.
This app charge like a premium amount but they don't offer accurate tracking of partially fulfilled order we are taken there 399$ plan but it is not worth for us if you fulfilled your order partially then other order will not show when the customer track order through their app, we paid 399$ to them and we got lots of complaints and negative reviews too which is effected our brand value as well so we would suggest go and try some other apps their plan is like a premium amount you won't get good features. If you care about your brand value and you have a stable business.
Developer reply ·
Hi, thanks for your feedback. We are so surprised to what you said, our support team responded promptly and professionally to your question about tracking orders with multiple fulfillments. When an order contains several fulfillments like fulfillment 1 and fulfillment 2, order F1 and F2 will be correspondingly displayed on your Tracking Page, so that when your customers track this order, they can click F1 and F2 to check different item's status. Actually, after your installation, ParcelPanel synced almost 40000 orders for you in total and it worked very well, your customers tracked their orders almost 30,000 times through ParcelPanel Tracking Service. Yesterday, you insisted on asking us for a refund. We hope you to provide some screenshots of ParcelPanel's poor work, but did not receive any relevant response. Look forward to your reply
This app is really good for returns management this tool is fully automated my all returns in just few clicks I have tried so many apps but this one is best among all of them :) I would suggest you should give a one try :)
Developer reply ·
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Their customer support is really good, We reached several times to their customer support and every time they resolved our issues. The app features is really good you must try
Developer reply ·
Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. And I'm glad you felt satisfied with PageFly. Customer satisfaction is our number one priority and we are trying our best to bring values. We're happy that you're happy, and we're looking forward to assisting you. PageFly | Kate - Customer Success Manager
This app really works great for our e-commerce store, we are using since more than a month and our ROAS is 41 for post-purchase sell which is amazing. Their customer support is really good, So we must say just try this app once you will love it and it will help you to increase your revenue and ROAS as well
Developer reply ·
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
