← Merchants

Pastreez

United States

Reviews (8)

★★★★★
Shopify

I see all these stellar reviews. But we never were able to test it actually. Customer service took forever to finally never help during trial. Were they just waiting for us to be charged and hooked? Not sure. Customer service was arguing with us for no reason. We just wanted exactly what was on the demo store. Don't advertise something you don't implement for customers. I would recommend doing custom work with a good dev. On the long run it would be cheaper.

on Upcart—Cart Drawer Cart Upsell · 10 days using the app
★★★★★
Shopify

Instant extra sales, without having to disturb the customers journey. It's also a very flexible tool. I recommend.

on Aftersell Post Purchase Upsell · 3 months using the app
★★★★★
Shopify

I hate to do this, but their customer service takes days to answer, and not that helpful. Perhaps with this review things will be taken seriously? Hopefully :(

on Stamped Reviews & Loyalty · Almost 2 years using the app
★★★★★
Shopify

Simple and efficient for our macaron bakery at Pastreez. Would love to add the Birthday form feature as well :)

on Fairing Post Purchase Surveys · About 2 months using the app
★★★★★
Shopify

**Updated review -- The developer has reached out to us many times to remove our review. The developer is constantly "updating" the review so we have an email notification every day. I found it very unprofessional and definitely not helping to remove the review, it actually makes it a worst experience. You better "like" this app because if not you'll get emails every day to remove your review. That might explain why there is no review at all under 5-4 stars -- Since the beginning of installation, "bad getaway" error page. Can't even load the dashboard. Feels unsafe for an app that access to your data and checkout.

Developer reply ·

I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success

on ReConvert post purchase upsell · 5 minutes using the app
★★★★★
Shopify

Poor Customer service and very complex to use. Still waiting assistance to install.. will definitely look for something else

on SC Product Options · 10 days using the app
★★★★★
Shopify

Great customer service ! Even for FREE usage

on PageFly ✦ AI Page Builder · About 2 hours using the app
★★★★★
Shopify

Great support always helpful ! I got many subscribers in just a few weeks and all went smooth.

on Recharge Subscriptions App · 5 months using the app