K5 Optima Store

Fantastic app, I’ve been using it for years in my original store and just recently added it to my second website. If I have any issues at all, when I send an email, I get a response back in a ridiculously fast amount of time, even during this crazy pandemic, which I’m very impressed by. Would definitely recommend!

Not only is this app awesome all around, but I had a small bug and after contacting customer support and getting a response and a full fix of the issue within hour, I am extremely impressed. Great app, quick and efficient customer support, reasonable pricing, what more can we ask for? Thank you Scott!

Great product. Fast response to customer service. Justin was fantastic and quick to fix my issue caused by another app. Would recommend to others. Thanks guys! David K5 Optima Store

I downloaded this app last month with the intentions on using it for my store. I never had a chance to actually use the app but had installed it into my theme. I noticed I was not receiving as much mail from my customers as usual on my site, after awhile I noticed my shopify contact box on my site was not working and had not been ever since I downloaded this app to my store. After spending an hour on the phone with Shopify, we discovered that this single app interferes with the send button of Shopify's contact box. After removing this app, everything works fine again and my contact box is now working. This app has caused me to lose a ton of business and countless customers as they think they are sending me an email, but we never received it. I cannot tell you how upset I am that I trusted an app like this to help my business, when it actuality it cost me a fortune over lost sales and angry customers. You guys really need to look into this issue. Shopify has confirmed the issue and is escalating it to the top. Hopefully someone from Shopify reaches out to you guys so you can get this fixed and you don't affect anyone else's business.

Absolutely great app and even better, it's free!!!! Only wish more customization was allowed.

I like this app a lot. Only thing I've noticed is that when checking out in my store, you have to press the checkout button twice to initiate the app to kick in. Normally you would only need to press it once to checkout. Other than that, I like it.