← Merchants

Munk Pack

United States

Reviews (7)

★★★★★
Shopify

Works great and support is always there to help with anything we need! Would recommend this to anyone using MCF and Shopify.

Developer reply ·

Hello It's wonderful to hear that you've had a positive experience with this service and that their support team is always available to assist with your needs. Your recommendation is valuable for others who might be considering using it for their Multi-Channel Fulfillment (MCF) and Shopify integration. If you have any more insights or feedback to share, please don't hesitate to do so!

on WebBee ‑ Amazon MCF · Almost 2 years using the app
★★★★★
Shopify

The support team is amazing and quickly helped resolve some formatting issues we were experiencing, even making some suggestions to better improve the customer experience. Definitely recommend if you're looking for an upsell app.

Developer reply ·

Hello to our friends from Munk Pack Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

on ICU• In Cart Upsell Cross Sell · 4 months using the app
★★★★★
Shopify

We're just starting out with Skio, but they've been great to communicate with and have been extremely helpful in the migration from Bold. We're excited to provide our customers a much easier solution for subscription management!

Developer reply ·

So excited to have you + team here and looking forward to helping grow your subscriptions :) -Kennan

on Skio, a Recharge Company · About 1 month using the app
★★★★★
Shopify

Works as it should and has amazing customer support. Their team helped us get the layout and functionality we wanted quickly and efficiently. We've been using the app for years.

on Stamped Reviews & Loyalty · Over 3 years using the app
★★★★★
Shopify

Easy to use and install with Shopify! Customer service is quick to respond and helpful. Works great and can see it being beneficial in many ways going forward.

on Postscript SMS Marketing · 1 day using the app
★★★★★
Shopify

Quick, easy way to have the pop out cart we wanted! The sticky cart feature was an added bonus. The support team is the best I've come into contact with throughout all Shopify apps, they were quick to respond and made the app just as I needed it. Thank you!

Developer reply ·

Hi Munk Pack, thank you for being our awesome customer 🤝! We're happy to help anytime. Happy selling :)

on HS Slide Cart Drawer Upsell · 1 day using the app
★★★★★
Shopify

I would love to be able to use this app seeing as Shopify somehow still doesn't allow stacked discounts, but in the few days I was running it on my site, there were multiple issues and no response from Support. Products that weren't included in my offers were getting discounted and customers were able to use discounts more than once, even though this is not what the settings on my offer specified. I've been waiting over a week for any update from their support team and am just being told "they're dealing with an unusual amount of requests." I've followed up every single day and have been getting the same general response. Out of the 10 days of the free trial, I was able to run the app for 3 days and then had to pause all of our offers due to these issues not being resolved.

Developer reply ·

Hi there team Munk Pack, Very sorry to hear that your experience has not been good. We are indeed supporting many, many new customers due to COVID-19. We're doing our best to support every customer. I'm happy to review your case personally. You can reach me at bart@discountninja.io and I'll set up a conference call for us to discuss this. Apologies again for the capacity issues we are currently experiencing in the support team and hope to speak to you soon. Best regards, Bart Coppens Founder Discount Ninja

on Discount Ninja Promo Engine · 11 days using the app