Sauipe

ADDITION 10/6/23: I am upping this to 4 stars. It is still very odd that the app messed up section on my page. HOWEVER, I did contact Out of The Sandbox and they replied very quickly and they fixed it! The reason I wrote the review is because last time I contacted them it took days for them to get back to me. So I wanted to make sure this was handled quickly. This time they really replied quickly, within 24 hours, and fixed the issue the same day or next (I think we are on different time zones). Thank you ORIGINAL REVIEW: Quite frustrating. Basic elements on my website get changed randomly and I have to go back and update tot he way we had it originally. I am referring to colors, fonts, banner message, our logo gets lost, it's really bad. Especially since we pay $9/month for the pro version. I am NOT talking about custom code, that I know already you guys don't move over, but the basics? Colors? Fonts? Really bad.

We love this app. It is easy to customize and never has a problem. We have had it for a few years already and love it! (sorry for the late review).

We just got this app after realizing it is a MUST for our SEO success. Will update here as things work and improve on Google, but wanted to share right away that the support is second to none. Anthony took the time to explain the app and helped us install so it will work as it is supposed to work. This is a must app so the search engines can focus on the pages that you want them to focus on and not on any page on the site - which could use up the crawl budget. A must!

Always hard to tell what Google is up to, but it's not a coincidence that our ranking and page experience increased a LOT since we installed this app. Customer service is awesome. Took a couple of days to answer my question, but I get it, once they answered it was great. Updating on 3/22/23: Still loving the app! Support is great, even after many months that I bought this app. Anthony goes above and beyond to make sure everything is working properly. This app (and the Robots app from Anthony) are a must if you want to rank properly in search engines.

REVISED: Finally, someone got back to me. It didn't take that long, but I dont' have time to sit and wait. They had a holiday. (pls have a notification in your chat stating so, next time.....) I started working on the tool and so far it is great. Support has been great too, they help me on chat and are really great. ----------------------------------------------------------------------------- I am looking into this app to create online lookbooks. I sent two messages on different days on their chat. No reply. I then tried to install the app and it's not installing. I initially created the account outside of shopify. Now trying to connect, it's not working. I uploaded my lookbook (PDF) and there is a limit on the trial version. I click on UPGRADE (yes, I was to pay guys!) and when I enter my shopify store and click continue, nothing happens. A colleague mentioned this app as a good fit for our needs, and I think it is, but if it is this bad where I can't upgrade AND no one replies, I wonder how this will be!!!!! I hope that by writing a review here someone will notice.

March 2021: another great experience. We changed our theme and I lost the reviews showing on the product pages. I contacted Yotpo on the chat on a Sunday and Eleen responded immediately and fixed my problem. Great support, thank you Eleen for your help! December 2020: Another awesome support, this time from MaryAnn! November 2019: I want to update my review. If I could give 5 MORE stars, I would. Since I can't, I will explain here why we are so happy. Our reviews were not showing in Google. So I contacted Yotpo support (as well as the app we use for SEO), and ADRIAN from YOTPO replied within a few hours with a very thorough explanation, way above and beyond Yotpo's reach. Adrian did some analysis in Google that pointed out some left over junk from other apps (that we had already removed). He gave me enough information so I could raise the flags with the other vendors. For that reason, I was going to give permission to Adrian to go there and fix what was necessary (even if the problem was not due to Yotpo), but the other vendor stepped in and fixed their mess. I couldn't be happier. As a small business owner, we trust that the apps we put on the store are doing what they are supposed to do, and not causing problems. Not all are like that. I am glad there are professionals like Adrian who know what they are doing and provide support that is second to none. So here are my 10 stars for Yotpo: ********** July 2018 : We installed Yotpo two months ago and we love it. It is easy to use, super helpful for customers to enter reviews and Yotpo support is outstanding. They reply to any and all questions very quickly and the answers are thorough. We couldn't be happier!!!!!

I am changing my review to 5 stars because apparently, things got much better now. A few months ago I got conflicting information from the support representative, and I had to dig a lot on my own, and it was an issue on the app side, and lack of proper description on allowing checkout at facebook or on shopify. We are pass that and the current upgrade works great.

We installed this app to start a landing page for lead generation for Black Friday 2020. So far, so good, but there are some things that don't quite work right away. When that happens I contact Support and they are great, they are very responsive and fast. The product is working great so far.

REVIEW REVISED ON 10/21/2020: We still love the app, but it has some weird stuff. Support is amazing, and they have helped curb some of the issues, but I recommend the stores that install this to REALLY look into your Google Console and whatever tool you may use to monitor SEO, because the app did cause some technical problems. I don't know what Support did, but it seems to have fixed most issues. One issue that is still pending, is that when we update pages, for instance a blog, the changes are NOT reflected in the AMP version. It's been days and the AMP version still shows the old version of the page. It doesn't happen to all pages or blogs, it's not consistent, so I don't know what gives. But still, for the most part, we still recommend the app. Unfortunately, I will take one star for the unsolved mysteries..... ORIGINAL REVIEW: If I could give 10 stars, I would. We recently hired an SEO expert who told us we should AMP our pages. I knew nothing about that. Did a quick research and found this app. At first I thought it would be too good to be true, so many 5 stars, a handful of 4 stars and that's it. BUT IT IS INDEED THAT AWESOME!!!!! We installed the product. It's a lot of new things to learn, but they make it super easy to install. I can learn more and read all their great documentation later if time allows. The installation was great, with some questions that support addressed with me right away on chat. THEIR SUPPORT IS OUTSTANDING. A couple of things showed up on our SEO monitoring tool and I contacted Sheriff support twice. They addressed my concern immediately. We started seeing results on google already. I wish I knew about this when we started 2 years ago!!!! Great product, amazing support.

We removed the breadcrumbs from the original theme a while ago, not knowing the impact it would have on SEO. We didn't like that look anyway. Our SEO expert told us to install breadcrumbs and we love it. It looks great on the page - unlike the original theme - and it works perfectly, already bringing great results. Right after we installed our monitoring tool showed something funny and we contacted Bogdan, and they fixed it immediately. Great product, great support.

The app was very easy to install and set up. We only had it for a couple of weeks and are very happy so far.

We love the app. It does take time to learn and get it right, and sometimes I actually don't get it. It says somewhere that support is available only on the paid version, but I sent an email anyway and received outstanding support. Fast, detailed, and the support person even created some options on my popups and sent me a video showing what they do. I know this is a robust app and we look forward to growing our store and using justuno even more.

I am changing to 1 star now. We have had this app for 2 years exactly. In the beginning it worked great. And also I knew less than what I know now. But support was very good. This past July I sent an email to support, never got an answer. Got busy with my business and that issue was unresolved. This week I had another problem and sent another email. No answer. So I came here to see other reviews. Sure enough, the latest reviews say the same thing about the bad (lacking) support. I am on my way to uninstall this and install another app, but wanted to share my experience with others, and give the company the opportunity to address this. Maybe they didn't receive my email? ---- Here is the original review: I initially gave the app a poor review because it took them a week to reply to my email and chat requests. Eventually they did reply and helped a lot and I do believe they did recognize the mistake. We praise them for that and for the app itself, which has been helping us A LOT!!!!!! Thanks, Rob! ADDED ON 12/13/17: I wanted to write a new review but apparently there is only opportunity for each shop. So here it goes: ROB IS THE BEST and SEO MANAGER too. Rob knows a ton and is very generous by sharing his knowledge, so our shop can improve. As for the SEO Manager, it is on point. When I got in trouble last week it was because I didn't watch the SEO recommendations that the app did. If you are a beginner or medium knowledge in the area, I recommend this app. It gets the job done and saves you from having to dig all the info in google search console, etc. Thanks Rob for the awesome support.

The app is great, our gallery looks awesome. Support is par to none. I sent a message from within the app and in 2 minutes I got an email with instructions and they were with me all the way. Great. Thanks!