← Merchants

MICHE

United States

Reviews (11)

★★★★★
Shopify

I am not very tech savy, but got thru it with flying colors. Very patient and helpful with navigation and explanations.

on CedCommerce Amazon Channel · 18 days using the app
★★★★★
Shopify

The app says it is customizable, but it is not. you can not add logos, remove pricing, add instructions for use or anything. The legacy app was WAY better than this! DO NOT INSTALL.

Developer reply ·

Hi, there. Thanks for your review of the new Shopify Order Printer app. You are still able to add logos to your templates, but now you need to edit the HTML for your templates to add this information, as well as remove pricing, or add additional instructions: https://shopify.link/p131. If you have difficulties with adding information, or making certain edits, reach out to us via our Help Center for assistance: https://shopify.link/vRnL. -Imogen, Shopify Support

on Shopify Order Printer · 30 minutes using the app
★★★★★
Shopify

It’s ok. Helps get name out, but not always the best. A lot of collabs are just looking for free product. We should be able to rate the Collabs and leave feedback. Sent out $$$$ in free product to promote to only have it grouped in with a bunch of other promo items and taking no time to explain our product.

Developer reply ·

Thank you for your review. While all the creators in our network are fully vetted, it's important to discuss individual expectations as they can vary from merchant to merchant. We appreciate your feedback and will be sure to record it. -Olivia, Shopify Support

on Shopify Collabs · 22 days using the app
★★★★★
Shopify

I really wanted to love this app, but wound up removing it after 3 days. Help Desk did fix the app glitch issue within 24 hours, but trying to set up API was extremely difficult and confusing. Unless you understand code and how to set up API, which Google does not make easy, this gets really confusing and leave you going in circles. After 3 days I removed the app to find one where API key was not required. Even after watching all videos on "how to" and did all the steps, I still could not get the map locator to work correctly. I'm sad because it was easy set up, except for API part and it looked good.

Developer reply ·

Hello Dear Admin, First of all I apologize for any inconvenience it may have caused. I already fixed your issue within 24 hours and I confirm that it is working fine for you now. If you still face the same issue then send me an email at support@cirklestudio.co

on MSL: Store Locators · 2 days using the app
★★★★★
Shopify

OMG just found the most simplest app to use to do bundles across collections! LOVE!!! Shopify discount will do the same but will mark down everything after the limit with the same discount, but we want them in tiers of 3, like a volume bundle discount. THIS APP DOES THAT! Right now the app is limited, but solved a huge headache for me! I would love to see in the future the total savings discount at the bottom of the cart and drawer and an announcement bar for the discount. Looking forward to the Volume discounts your app says it is working on, but for now, this will do and eases my anxiety. THANK YOU!

Developer reply ·

Thanks so much for your detailed review! 💕 We're so excited to release more discount types in the new year. All the best this holiday season. 🎁

on Simple Discounts · 28 minutes using the app
★★★★★
Shopify

Been with this app for over a year now. There is good and bad. First the pros: 1) This app is several apps rolled into one. 2) Lots of promos to choose from. 2) Affordable. 3) Customizable. 4) Help desk is around for basic issues. 5) Help desk will get back to you timely, even when they are "not online", again for basic issues. Now the Bad: 1) Not user friendly to install. You will need help and they will charge you for it. Our theme just updated causing me to loose my "Dynamic Pricing" features and I have spent 2 hours trying to reinstall it myself, but can not get it work properly. Help desk that handles this is only available M-F to do this, so no matter what I have to wait and will have to pay to have this done every time I have a new theme update come through. 2) Next, some of the promos do not work the way you think they do. Their verbiage can be very confusing and misleading. Limits do not work correctly based on how they have explained it. Caused us to loose out on more sales. 3) On the busiest day of the year, on BF, they had a coding error in one of their promo features, which caused it to malfunction and freeze our site. Took them all day to fix it. I get it, stuff happens, but should not be happening on the busiest day of the year. 4) Unless you are in front of your computer when you need to do an update or change a promo on the fly, you are out of luck. This app is not compatible with a tablet or a mobile device. If you are tech savvy , know coding and can decode what it is they are trying to say in all their parameters, then this is a good app to be on. But, if you are a newbie and need something simple and easy to just get the job done, I do not recommend. I fall in the middle of the two and I am just really frustrated with all that has gone wrong in the past several days with this app.

Developer reply ·

Thank you for sharing your detailed review! 😊 We truly appreciate your feedback and are thrilled that you find the app affordable, customizable, and packed with great features! 🙌 We're sorry to hear about the challenges you've faced with installation, promo functionality, and support. We value your input and will use it to enhance the app’s user experience moving forward. If you ever need assistance, don’t hesitate to reach out – we’re here to help! 💪

on Discount Ninja Promo Engine · 8 months using the app
★★★★★
Shopify

Extremely happy with this app and the customer service! Super responsive staff with my endless questions. I am not a pro so needed some assistance to understand things. Chris was extremely patient and understanding and helped me accomplish my goals. Their chat feature for help was awesome and got me the help in needed immediately. Been using this app for a year now and makes returns and exchanges run smoothly. Highly recommend!

on ReturnGO Returns & Exchanges · Over 1 year using the app
★★★★★
Shopify

Updating our review. Had issues over the busiest time of the year, BFCM with getting an error code due to their servers, but they have since corrected the issue. Agreed to try the app again and reinstalled. Working correctly now and show some enhancements which is nice. Much better pricing than other apps. Will use app for a few weeks and give revised review once we make sure there are no further issues, but so far so good. I would like to see other offer types though for discounts sales, like BOGO, Bundles and Free gifts. It would eliminate the need for several apps.

Developer reply ·

Dear MICHE, thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue tonight and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities. Kind regards, Norbert

on Heartcoding Sales & Discounts · 17 days using the app
★★★★★
Shopify

This app caused issues with the add to cart button and other apps applying discounts. I kept getting gateway error issues. I tried to get assistance but no help.

Developer reply ·

Hi MICHE, We apologize to hear it. Could you please elaborate on your issue in more detail so that we can get exactly what went wrong?

on KOR Order Limits Quantity · 3 days using the app
★★★★★
Shopify

Connecting to my Quickbooks, I contacted the help and got Dean... saved me days of work and super friendly. 100 stars for Dean!

on QuickBooks Online · 12 days using the app
★★★★★
Shopify

Priyanka was a HUGE help with trying to get my organizations straightened out in the system and getting me all set up to run my store with returns. Forever grateful for the customer service with this app. *** UPDATE** Well apparently my store was never connected to the app and I was receiving a bunch of error messages and customer complaints. I reached out to customer service for assistance and they kept closing my case. Samad was rude and impatient and was not helpful at all. I am deleting this app and do not recommend.

on AfterShip Returns & Exchanges · About 4 years using the app