Madera Bands
United States
Reviews (6)
Stopped working. Tried contacting support and no response. I’ll update my review if once this is fixed
Developer reply ·
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. Our team has responded to your question email but we haven’t heard back from you yet. When we received your review, we immediately checked and we take responsibility for this issue from our app. However, we just provided you with a solution to this issue so we really hope that you can check. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We hope to have more opportunities to assist you. I will be looking forward to hearing back from you soon. Best regards, PageFly | Kate - Customer Success Manager
I have tried for a few weeks now to get the returns to work and many employees say they will help and don’t actually help. I’ve used this app for a year and unfortunately I will no longer use them for the horrible customer service and not being able to help and provide aSolution.
I downloaded this app because I was told I needed it. Customer service is non existent and they added something on my homepage that I can't remove. What a nightmare
Developer reply ·
It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove the item added on your homepage. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely
Nick and Kenneth were really great in helping me and answering all my questions. He provided quick customer service and was very nice
Amazing Customer Service and Fast Response. Excellent app that is a great asset to my website! Definitely recommend We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!