← Merchants

Katia Designs

United States

•••••••.com

Domain and emails come from public search results and may be outdated. Terms of use

Reviews (10)

★★★★★
Shopify

Chelly made transitioning to Shipstation a breeze. Chelly was very informative, very patient and a pleasure to work with.

on ShipStation Orders & Inventory · 4 months using the app
★★★★★
Shopify

I would like to give my highest recommendation to Bhavya for the incredible support she provided me from start to finish. As a first-time Etsy user, I had so many questions and needed help with everything—from downloading and installing, to connecting Etsy with Shopify, setting up the integration, making payments, and listing my products. Every time I encountered an error or got stuck, Bhavya was there to help me. What impressed me the most was her patience and kindness. She never made me feel uncomfortable for asking questions, no matter how many times I needed help. Whenever I said, “I need you,” she was there. She explained everything clearly and guided me through each step until the task was completed smoothly. I have never experienced customer support as kind, patient, and genuinely helpful as Bhavya. There was never any rudeness or frustration in her voice. She made what could have been a very stressful process feel easy and manageable. Bhavya truly deserves recognition and recommendation for her outstanding customer service. She went above and beyond to make sure I understood what I was doing and that everything worked properly. Thank you, Bhavya, for your patience, professionalism, and genuine willingness to help. You made my first Etsy experience so much smoother!

on Etsy Integration ‑ CedCommerce · 24 days using the app
★★★★★
Shopify

We love using this app for pre-orders! It helps us keep our customers happy as we await our next shipment of our best sellers. Special shout out to Hyelladi for helping us build out a very special customization!

on Preorder, Back In Stock ‑ STOQ · 3 months using the app
★★★★★
Shopify

Very happy with the quiz and their support team! Also, we are able to track performance for each quiz we create Thanks for the kind words! The per-quiz analytics are the part we care most about: once you can see which quiz converts and which one stalls, it stops being a form you set and forget and becomes something you can actually iterate on. When you want to push it further, reach out and we'll look at your numbers with you. Small changes to questions or recommendations usually move conversion more than people expect.

on RevenueHunt Product Quiz Maker · 10 months using the app
★★★★★
Shopify

Very happy with the app! Great incentive for customers (FGWP). Special thanks to Janet for her help getting us set up!

on Kite Discount, Free Gift, BOGO · 2 days using the app
★★★★★
Shopify

My team has had a great experience with this app. Their support team is always fast and VERY helpful. A special thanks to Sebastian for his help!

on Essential Upsell & Cross Sell · 2 months using the app
★★★★★
Shopify

We've had a great experience with the Swym Wishlist app. Their team is always very responsive and helpful, and the tool itself is a key revenue driver for our website.

on Swym Wishlist Plus · 5 months using the app
★★★★★
Shopify

So helpful!! Always making exchanges/returns easy! Thanks so much!

on Return Prime:Return & Exchange · Over 1 year using the app
★★★★★
Shopify

Lynn was very helpful

Developer reply ·

Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖 Don't hesitate to reach back out if there is anything else we can do for you! Cheers, - Smile Team ✨

on Smile: Loyalty Program Rewards · Almost 3 years using the app
★★★★★
Shopify

SMOOTH ON BOARDING- VERY STRAIGHT FORWARD LOOKING FORWARD TO SEEING WHAT THIS APPLICATION CAN OFFER.

Developer reply ·

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

on UpPromote Affiliate Marketing · About 2 hours using the app