Bottle of Italy
Italy
Reviews (16)
Great app and great support via chat or via scheduled phone calls. We had very specific feature requests, they listened, understood and delivered. Their recommendation system is top-notch and works perfectly with Shopify Markets (we have multiple currencies and almost 50 configured different markets on Shopify!) and Multi-language stores like ours. 5/5 - I'd definitely recommend.
Developer reply ·
Thank you for the 5-star rating! We're happy to know you're enjoying the app. If there's ever anything you need, feel free to reach out - we're always here to help. Best wishes, Searchanise team
Fantastic customer service and the app is very easy to setup and customize. Enjoying it so far
Very good app and good customer support. I'd like to see a "search" function for the Shop Metafields instead of manually going through pages and search it manually.
Piattaforma funzionale al momento (14/02/24), la utilizziamo tutti i giorni e siamo su un piano Professional Annuale. Costa molto sinceramente per essere un servizio solo per prenotare le lettere di vettura. Stanno pianificando il rilascio della "nuova esperienza" e l'ho provata per un paio di giorni, ma mancano molte funzionalità chiave , ad esempio il "Global search". Se in futuro verremo forzati ad utilizzare la nuova esperienza, molto probabilmente saremo costretti a cambiare ad un altro competitor perchè per quanto sia bella da vedere, è chiaramente stata sviluppata senza aver mai utilizzato il loro stesso servizio. Mi spiego meglio: Per fare le stesse operazioni con la nuova esperienza, sono richiesti in media 3-4 click in più rispetto alla vecchia esperienza. Secondo noi, il rilascio della nuova esperienza porterà alla perdita di molti clienti in quanto, ribadisco, sembra sia stata sviluppata senza mettersi nei panni di chi veramente utilizza la piattaforma quotidianamente per lavorare e che questi cambiamenti implementati per la nuova esperienza siano stati imposti da qualcuno ai "piani alti", il quale erroneamente pensa di migliorare l'esperienza d'uso, quando in realtà la sta peggiorando. Vecchia esperienza voto 5 su 5. Nuova esperienza voto 1 su 5.
Incredible support by Taras. Thank you very much I really appreciated all your work and professionalism. He fixed every problem that emerged during the implementation phase. Great support. Awesome
Developer reply ·
Thanks for your review! It's really great to hear that you had a positive experience with the app and support. We take great pride in providing excellent customer service and ensuring that our customers have a smooth and successful implementation process. Thank you for taking the time to leave us a review, and please don't hesitate to reach out if you have any further needs or questions.
Great app and support for this app. They answer pretty much instantly and are super friendly. Also, the app is very easy to use and configure, and most important thing, it's translatable natively. Recommended
Developer reply ·
Thank you so much for your review! Glad you liked our translation functionality. Our widget is translatable to any language supported by Shopify.
Great app, great customer service! I've contacted them multiple times via email and then we talked over on Skype and they were super available to any little customization I had to make. Thank you very much!
Fantastic app. Easy to use and to customize down to the last bit. We've been using since day 0 for our multiple feeds to sell in various countries of Europe and have had 0 issues using it till today. I had to contact the support once to exclude some products and they answered me in like 20 seconds (not kidding). Awesome app and team, many thanks guys.
Super support for a problem i was facing with it and they've solved it in no time! Recommended app!!
Everything's perfect. A bit tricky to get along with it and to start, but everything's working good right now. Chat support answers immediately. Recommended
Developer reply ·
Thanks for your review! Perfect is great 😎 Yes, we are available 24/7 and happy to go through the process step by step, and share screens to work through any issues. Nikki
Great app, great support. The support answers in minutes and that's super awesome. I had an issue with the displaying of my menu and they put me in contact with their developer which fixed the issue in minutes. If you're searching for a Mega Menu App, this is the app to go. Thank you very much guys, we really appreciate your work!
Developer reply ·
Thank you for the lovely review and for your appreciation! We work hard to create good experiences with our app and feedback like this makes it all worth it. Have an amazing day!
Using this since day 1, support super friendly and available, fixed an issue in literally 1 minute. Thank you very much
Super fast answer for fixing a not showing widget problem on my theme. They fixed it in under 10 minutes. Thank you very much!
Developer reply ·
Thank you so much for taking the time to leave feedback. That really motivates us to create more useful apps and provide better customer service for you and other users. Let us know if we can help with anything. All the best, Lucy