Swazi
New Zealand
Reviews (9)
This is the only app I could find that allows customers to upload multiple images via a landing page. All other apps with image upload functions only allowed upload at checkout. It's very easy to build a good-looking form too, and support replies very fast.
Really love the app, it has greatly improved our customer experience and reduced the number of questions we get from customers. Awesome service as well. Very quick to help us with a small issue we were having. Solved straight away. Would definitely recommend.
Seriously I don't get why people use them. We switched from Omnisend and have nothing by problems. Onboarding was terrible, the staff just did not want to know. Since we have been using it we have found a number of issues and the support is so poor (especially if you are out of the US), I honestly don't know what you are paying for. We will be moving back to a provider who has better service and a better product, this one is rubbish.
Developer reply ·
Hi there. Apologies for any trouble contacting our support team. We do have a robust community forum that's a great resource when support queues are longer and I hope you have a chance to check that out. https://community.klaviyo.com/ We noticed you sent an email as well and will reply to that to see if we can talk further about the other issues you've encountered. Look for an email back soon!
Good stable app for us. Kind of looses it's effectiveness over time but we are making more than it's costing so definitely worth having.
Developer reply ·
Great to hear that it is consistently driving additional revenue for you! It looks like you are primarily using Frequently Bought Together, Popular Items, and Related Items to increase conversions, and you can always reach out to our team for more ideas and optimizations!
So far so good. The only thing that annoys me is that I get review requests that pop up every time I go in lately so only really writing a review to shut that up.
Absolutely love Shogun, using it for just about all our pages and can definitely see the opportunity to use it for more. Outstanding customer service as well. Would totally recommend this app.
Developer reply ·
Hey there! Thanks for the review. 🎉 I am glad to hear that you are enjoying Shogun and having such an awesome experience with the app and our support. Thank you so much for the recommendation. Sweetan | Team Lead | Support
Excellent app does exactly what we want. Customer support was fantastic. We would have no hesitation in recommend.
We had been using another app which was a complete pain. Customers would choose an item showing their local currently then when it went into the cart it would show in our currency with no explanation. So much confusion but BEST currency converter worked perfectly right off the bat. Excellent app, it's clear, so much better for our customers and for us. LOVE IT!
Really good for helping our customers get notified when what they want is back. Great service as well from the team, would definitely recommend.
