WOWooO
United Kingdom
Reviews (12)
Brilliant service and good value pricing. Helen in support set up a new feed with some customisations we needed and provided videos to show us how to do it.
A great app. You can review the chats with customers and see which the AI has been able to answer and where it needs more information. You can then customise it and build up more specific responses and build the knowledge base of the AI. Amazing support and a great company to work with.
2024 update: We've been using this for several years now. Support has always been excellent. The system is very flexible and allows us to have a range of filters for all the different types of product we sell. I was looking for an app to replace an older filter we've had in place for years. I wanted a system that allowed: 1. instant search 2. multi-select in filters (e.g small + medium) 3. different filters for different product groups Our website has a lot of different product categories and most filter solutions only allow the same filters for all products, which just doesn't work for us. The solution also had to be quick. Sobooster were very helpful with installing it. It didn't take too long to learn and the more I used it the more I found they had all our requirements covered. You can base filters on tags, which is mostly what we use for flexibility. The tag name, or suffix, can be the filter option. We have been using this for a year now and it is a key component of our website. Support is excellent. Highly recommended!
Great app with responsive support.
We've been using this for years. My primary use is to export payouts for processing for our accounts, but it can be used for far more if needed.
Developer reply ·
Thank you, really, for being with us through all those years. Gratitude from our whole team... 🙏 Maris Founding Engineer
Excellent product and support. We use this for Google Shopping feeds and it is a very flexible system. Support is excellent. Recommended.
The onboarding session was very helpful and I look forward to implementing Timesact v soon. The responsiveness of support so far has been amazing and it sounds like there are big plans for additional functionality in the future.
There are a lot of negative reviews about this app, but I've been using it for a couple of years and really like it. It has improved a lot over that period. It used to be that messages could get lost, but that's not the case anymore. You can see if a customer is still online and if they're not the replies are sent by email. IOS users get the replies via Apple Chat (if you set that up). Ideally, I'd like the option to be able to hide the icon and instead link to chat, e.g. from a contact-us page or in a menu, but otherwise it works for us. Great app for no additional cost.
Developer reply ·
Thank you for providing your review and for letting us know how you were finding Shopify Inbox, and I'm delighted to hear that it's been of use to you! I can appreciate why hiding the icon would be better for you and I will pass that information on to our development team. Thanks again and we greatly appreciate your feedback. -Victor, Shopify Support
This looks like a great app and whilst it is early days of using it I have high hopes for it. I tried a few different apps and this is the slickest. Features I really like are: 1. Customisable notification bar (to advertise discount) that can be placed anywhere 2. Ability to discount by a fixed cost based on the number of items in the basket, which was a key feature I wanted 3. The saving is shown in the shopping cart (i.e. you don't need to go through checkout for it to display) 4. Discounts can be applied to specific collections Support has also been v responsive when we've spoken to them. I'm sure this will become an important addition to our store.
We have used PushOwl for almost a year on the free plan. We haven't done many campaigns, but despite that have had almost £1k worth of sales! We have just upgraded our plan and hope to make good use of it going forward. The team is also very friendly and helpful. Highly recommended!
This is a great app, the ability to send Collect+ labels to customers has been extremely useful in the month or two we've been using it. Even without that functionality, simply having a system for processing returns has been great and saved a lot of time in customer support. It was quick and easy to get up and running and the company themselves are very responsive and a pleasure to deal with.
I really like this app, quick to set up and it integrated nicely into our theme with no effort. I chose it originally since it works with PushOwl. I am still in the trial period, but so far so good, we've already had customers signing up for notifications.