← Merchants

Secret Sneaker Store Online

Australia

Reviews (6)

★★★★★
Shopify

Service is absolutely horrible. Asked to cancel some orders from cover and I was lied to about how many orders was 'not identified' but I showed them clearly we have been charged for them. And then we went on for about a full month of me asking for information of how the charged was calculated and everytime they try and send the document the link was broken, the request was blocked or some issue was happening where I cannot get access to the document. This is really starting to become a scam and hiding behind poor customer service will still charging me $2-3,000 every month. I was talking to Monalisa and she keeps reassuring me they are working asap and will fulfil my request but she keeps sending me broken links and leads me around in circles. I DO NOT RECOMMEND THEIR SERVICE Hi Secret Sneaker Store team, your feedback is highly appreciated.   Unfortunately, our team encountered technical issues that affected both the identification of the disputed orders and the delivery of the supporting documentation. These documents are essential for processing reimbursements accurately, and we recognize how the delays have added to your frustration.   Please rest assured that your case is being handled with the highest priority and our goal is to resolve this matter as quickly and transparently as possible.   We will be in touch and appreciate the opportunity to make things right. ~Monalisa

on ClearSale Fraud Protection · About 3 years using the app
★★★★★
Shopify

Great team with great support. Would 100% recommend Pagefly

Developer reply ·

Hi Chee Mun Low, Thanks for your feedback, and I am really glad that you have a good experience with us. Please don't hesitate to contact us anytime if you need any more help. Touqir | PageFly Team

on PageFly ✦ AI Page Builder · 11 months using the app
★★★★★
Shopify

Very helpful team with a super fast response. Would recommend these guys over many other filters . The website looks great and is easy to navigate.

Developer reply ·

Hi there, Thank you for your lovely review. You have just made our day! It has been a pleasure assisting you and we are happy to know our support could help bring value to your professional site. Please feel free to ping us anytime you need. We'd love to help you! Thanks again for your willingness to share. Wishing you every success. Boost Team

on Boost AI Search & Filter · About 1 month using the app
★★★★★
Shopify

Amazing service and Aamir does a good job making sure his customers get the best value possible. Would definitely recommend to anyone needing accurate product tags in their stores

on Leap Auto Tags | All‑in‑1 Tags · 6 days using the app
★★★★★
Shopify

Support did an amazing job making sure everything worked well for our website and responded so fast! Great company and the app generates about 2k aud monthly for us!

Developer reply ·

Hello, friends at Secret Sneaker Store Online We're happy to see that you had a 5-Star experience with our team! Thanks for sharing. -Jevon & The In Cart Upsell Support Team

on ICU• In Cart Upsell Cross Sell · 12 months using the app
★★★★★
Shopify

Does the job well in synonyms and search suggestions. And without a huge price tag like some others. Super good :DDD

on Searchanise Search & Filter · 14 days using the app