Rheos
United States
Reviews (8)
What a super easy app to put to use. The service is awesome. We looked for awhile for a good bundle app and we found it here. Bonus that the upsell cross-sell features are just as good.
Developer reply ·
Thank you for this amazing review. Happy growth with PickyStory!
My customer service agent was extremely helpful and it was a simple set up process!
Helpful support! Responsive and easy to work with and got to the right answer. Recommended to others.
Developer reply ·
Hi Rheos team, It absolutely feels wonderful to know that you have had a great experience with our app. Your satisfaction keeps us moving and striving for better customer service. Our staff would like to send their thanks to you for sharing your beloved thoughts about our service. We cherish every amazing compliment that you have given us! Thank you once again and we wish you all the best! Your sincere, Boost Team
Great app and amazing customer service! Will definitely continue to use. Customer service is always extremely responsive and helpful.
Developer reply ·
Thank you for your kind words! Hope you'll keep enjoying the app :)
Great app and awesome customer service! Really appreciate all their help with a few issues I was having.
Wonderful experience. Not only is the app very intelligent the customer service is even better. They're always there to help with fast and knowledgable service to resolve issues on the spot. I've reached out several times and always to friendly service. Most recently, Karol and Ronnie have been a fantastic help. Thank you!
Ruel who helped me with my issue is definitely a 5-star employee, but in the past, I've worked with other sales reps and had to go back and forth over the same issue, and even though it would have been much simpler to explain over the phone, they would not get on a call with me. It's also hard to locate the support option on the website. But Ruel was a total pro with my most recent issue!
Developer reply ·
Thank you so much for taking the time to leave your feedback, we're sorry to hear about your experience. Our support agents are indeed total pros :) and are now available 24/7 through email & chat.If you would like to get in touch, we would be happy to help you further.
Love this app! One of the biggest challenges I've had with customers is that when they would select a picture of a color they like of our floating sunglasses they then would go to checkout and it wouldn't be the image they selected. This is the default challenge for Shopify. With Swatches, now they can select the image of the Swatch and it's more clear to the user that they have selected the right one for checkout. I had some issues with setup but the service quickly resolved these issues for me and got the app working properly on my theme. Thanks guys! Great app :)
