Diamond Art Club
United States
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Reviews (12)
Shelby was awesome, as is the app! help is super fast and knowledgable
Developer reply ·
Thanks so much for taking the time to leave this review! We appreciate it so much and we are so glad that you had a great experience with the team 🤩 Please don't hesitate to let us know if there is anything else we can help you with 😊 ✨ The Smile Team
Super simple to use and the inventory syncs from individuals to bundles (and vice versa) seamlessly. Thought about just configuring this functionality ourselves but this app just makes it easy
Only allows up to 7000 discount codes and this is not advertised anywhere on the listing. Update to your answer: Other apps allow us to create more than 7000 codes at once. Please double check. I will remove the review regardless once you see this answer.
Developer reply ·
Updated reply 1 November 2024 - We had tested and there is no limitation of 7000 discount code. The said limitation is a limitation from Shopify that will cause timeout when you try to generate 7000 codes at one go. You can split the generation of the codes into several parts and there are no limitations to it. There is no limitations of how many codes could be generated at any Discount Sets as long as you split the generation of the codes to avoid Shopify's timeout. Original reply: Thank you for your feedback. We are investigating this limitation. We will update you soon.
Support has been great, especially Rain. Integration was seamless and support has allowed us to stay connected to our channels with ease with 100% uptime.
Thisapp handles chargebacks much better than Disputifer (another app that I don't recommend which breaks your cart page for some reason). Chargeflow has an actual human digging deep to make sure the answer is thorough as possible.
Developer reply ·
Thank you so much for your wonderful review! We're glad to have you as a customer. As you know, we're here 24/7 for any inquiry you might have.
We tried many apps but Peel by far crushes all of them and gets us exactly the insight we need. The support team is always on point and very fast. 10/10!
Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.
Gempages editor is much more flexible and feature rich than Shogun. Love it! I would highly recommend this app.
John & Brian at Secomapp have been nothing short of awesome to work with. They were very accommodating and went above and behind to help integrate their app with our custom theme while refusing to accept any money from us. Thank you so much. App is perfect.
It's a really crappy app. I'm not sure what's up with all these good reviews. I never write reviews, but I felt that this was justified. In theory, it sounds great. In practice, it's total junk and their support is horrific. They take 3 to 5 days to respond and they have no sense of urgency. App does not work as it should nor does it do what it claims. Their demo page is sketchy because they're using a custom checkout page. It will not work the same on your shop unless you have Shopify Plus. Even then, you will still have inventory management issues because of the way the options are added. Not going to go into details here, it's nor worth my time. Save yourself the headache, trust me. Ah, and removing was a PIA, it leaves a huge mess behind. Pass.
Developer reply ·
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team