Livefashionable

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

We had a steep learning curve with this one and support was needed to help us learn the capability of this app, which proved better than expected once we figured it out. The re-mapping capability, for instance, has been critical to get our Facebook and Shareasale affiliate feeds properly set up.

Implementation: we had our developer manage this because of the specific functionality we wanted on our site. Not too much time for him. Customization: very important to us given that we are a fashion brand. We are happy with the final result. Support: we had some questions and there were new features released right after we installed the app. Support was responsive (more responsive than a competitor we were comparing to), implemented the new feature without requiring more developer time, and that was a deciding feature in me writing this positive review! It is important that an app developer takes pride in their work, and that appears to be the case based on our experience with this app developer team.

We effectively coupled this with Product Upsell to create a BOGO. Wasn't stylized perfect on mobile but the promo worked well without customer complaint.

A useful, basic tool for our team.

Effective and html-able in the email invite. Did the job.

We priced and compared numerous of these and found this to be the best fit. We also liked that the developer when challenged by us is willing to defend his app and take ownership over it and cares about its performance v. the competition.

Has been quite useful in allowing the creation of functionality we weren't sure we could achieve with Shopify. For complex stores with customized themes, this may be a useful component (of multiple that we use, including Chrome custom fields editor) to achieve desired customization.

A little confusing to navigate the interface but we have been able to create a usable, easily updatable find a retailer page, which our stores appreciate.

Very good experience automating something we used to do (in part) manually. No complaints.

Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.

So far so good with our recurring orders for our handmade jewelry subscription boxes!