Steve Rude Art
United States
Reviews (9)
I've had a few glitches, but they're always quick to help and get it solved. Overall very happy with this app for bundles.
Had some issues with the app not working perfectly and they went in and quickly fixed the issue. Thanks!
Quick help - on a weekend - trying to figure out why the back in stock was showing up on in stock variants. Apparently there is a LOCK setting and it was on. They fixed it for me and even followed up when I took too long to reply to them so they could help quickly.
Developer reply ·
It's an honor for us to provide excellent service to you, You’ve left a smile on the faces of our whole team with your kind words. We really wanted to make your impression of us a lot more better. We want to let you know that feautures that you mention is actually being work on by our Developers Team already, this feautures might be drop this month too! I have let out Developers know about this just to know if we can modify this feature for your store first. Luckily they are willing to go extra mile with us. I have contacted you on the live chat and email. I'm looking forward to your response and so we can continue to make your experience an absolute perfect. Nona❤️
We use this for add on upgrades like signature so it doesn't affect the inventory. Once I figured it out it works, however, I don't like that to add the upgrade fee I have to set up an actual item. This clutters up the invoice and the item pull list. Because it has to be listed as shippable or it ends up on it's own leaving the order open, it also shows up on the customs forms for our interntional orders so we are manually deleting it. If they could fix this so you can just add to the price I would give them 5 stars. For us, the feature is just annoying enough that I'm searching for an alternative app.
This is a powerful app and the customer service was great. My previous theme was set up to use tags to filter with an "_" (i.e., size_8x10, size_11x14) and they helped me quickly integrate so I didn't have to revise thousands of items.
We had daily limited items in September and this was perfect. Took a star off because there were a few days where it didn't work. Customer service was great, but issue stayed a mystery.
Reached out to help and nobody can figure out how to make this work for me. I'm going in circles. Account is connected but no products so go to products, Shopify and it takes me to the app that says I'm connected then back to the page where I need to add products. Again, click on Partner Connection and go to the app store where it says I'm connected and ... getting nowhere.
Developer reply ·
Hi Steve Rude Art, We’re really sorry for the frustration you experienced. After the recent app update, this should be a smoother process, and we understand how going in circles is not helpful. Our team will reach out to work with you directly and get this issue resolved. We appreciate your patience and are committed to helping you get everything working as it should. Thanks for taking the time to leave feedback.
Great app. Will update more after using for a while. Speed optimization is one of the most important factors in site ranking
This is a good app and I would rate it 5 stars if it wouldn't mark a product as fulfilled if "requires shipping" is checked. I have books that have 3 options: digital, physical, or both. I let customers add the digital for a fraction of the cost of buying both separately and it's been a great upsell for me. Problem is that if I have Shopify auto fulfill the "both" order it marks the entire line item as fulfilled and thus the entire order and risks that order not being fulfilled. I don't want to create several different products that are visible to customers and shopify does not allow hidden products or products with no category to be added to a bundle. I did contact shopify and they said I had 2 options: fulfull all orders manually or give customers a 100% discount code for the digital product. Both options are a hassle and I'm still looking for a good solution. As a side note to a below comments, I have received zero complaints about being able to download the file from the link provided, and had no problem figuring out how to set the download for a product.
