Tailored Equestrian
Ireland
Reviews (10)
Simple to use, no complaints... Makes load a bit heavy but there are many other factors to consider so can't lay my hat squarely on that. Use it on many builds...
Fantastic support - prompt responses and very fast and knowledgable. 100% recommend
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Evan was very helpful and knowledgeable this morning. Looking forward to seeing this app in action.
10 Stars - what a great little app! transformed our Brands page - fastest response time to any questions I had and so helpful - looking forward to working with them in the future for any other apps that they have!
Very helpful - love the app - 5 stars
Developer reply ·
Thank you so much for your generous words. Really appreciate the kind words that you have for Wishlist Hero and so happy to hear that you are enjoying the app. 😊
The most responsive team I have ever dealt with - immediate responses - and help always fast and reliable! 10 Stars!
The customer service once you have the app installed and are paying them the monthly fee is non existent. I joined in October 2023 - they pulled a price of $583 per month out of the air, after having asked me what my monthly turnover and AOV was. Now that they have joined the App Store I see that I am being over charged. Not only that but during the on boarding call I took the advice of their staff member - he forgot some crucial details and I cannot get anyone to fix it. So basically I have sent 10 emails with no response whatsoever and I have to now disable the Loyalty on my business. If they do not respond in the next few hours I am deleting it - even though from previous reviews I have read they make this next to impossible also. So my advice is stick to Smile.io. I wish I had.
Developer reply ·
Thanks for taking the time to review our product and service. Firstly, I would like to apologise if our service hasn’t met your expectations. I’m aware that our Customer Success Director has reached out regarding your pricing concerns via email. I wanted to address any concerns you have regarding the communication you have received from us. I wanted to highlight that our team have actively responded to your questions and concerns, and are happy to continue to do so, to help resolve any issues you may have. We look forward to continuing to help you.
Even on a Saturday the team were at hand to help me fix some small issues I had. Pam is super responsive and helpful and has a ton of patience! thank you so much for your help.
Just installed this app - looks great and excellent - and very fast support! the team were a great help.
Developer reply ·
Thank you so much for the kind words! 🙌 We’re happy to hear the setup went smoothly and that our team could assist quickly. Let us know if you need anything else, we're always here to help! 😊
I researched the top 5 review apps before I choose Judge Me. I am so glad I did. I have downloaded a lot of apps for my business and this is so user friendly and customisable. Add to the a 5 Star Customer Service team! BIG shout out to Bilal and Omar who answered my queries within minutes ( I am not joking) and made any necessary changes I asked for - Top class!
