MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor

There is no other app and management as spoiled as this. When I discovered it in 2024, I was buying extra AI credits and using them to create SEO like titles and meta for product pages, and I was very satisfied. I bought 2600 extra credits to edit my pages, then I saw they were reset. They told me credits reset every month, and I told them that I bought these with an extra payment, and they unlocked my credits. Then they said the Pro plan has a 2000 page limit and that this does not reset monthly. When I bought these credits, there was no such rule. I used my credits on the free plan for 3 months because I paid extra money for these credits; they were not monthly credits given to me. Then they increased each listing from 2 credits to 4 credits. In short, it might be usable for people with few listings, but this is not an app worth paying $50 per month for 500 credits. They used to be more modest and helpful; now, even though they sell credits, they are never helpful. In short, it is absolutely not worth the money.

I'm using Symmetry, which is the third most popular Shopify theme, but it doesn’t function properly. It works on the first page of the collection, but NOT on the second page. It does NOT work in the "You may also like" section below the product detail page. When you select options like "New to Old" or "Best Seller" in the collection page filters, it does NOT work. On collection and product pages, the favorite/like count appears only after 5–10 seconds. I’m tired of opening a new ticket every day for a different issue. I'm now considering alternatives. These are just the bugs I’ve personally found — who knows how many other parts of the site are affected? The support team is trying to help, but I'm spending so much time reporting bugs and waiting for fixes that I can't focus on my actual business. Additionally, we’re on the Pro plan at $59 per month because the lower plan automatically shuts off once a specific limit is reached.

Absolutely the best app for product customization, and even better support! Customily has been a game-changer for our business. It’s more than just an app, it’s a complete solution, thanks to the incredible support and training from Jose and Jhrofey. Their guidance allowed us to achieve every custom design we envisioned. Anytime we had questions or ran into issues (which, in 90% of the cases, were due to our own setup mistakes), they patiently walked us through the solutions, often by setting up Zoom calls to resolve things live. Their dedication, professionalism, and willingness to help have made a huge difference for us. Without a doubt, Customily is the best app in the industry when it comes to product customization. Highly recommended! Thank You - Jose, Jhrofy, Henri and Ngoc guys.

I’ve never seen an app this problematic in my life. 1- It doesn’t sync the Product Type fields correctly. 2- Customer support always says “we’ve escalated it, you’ll be notified by email,” but no email ever comes and the issue is never resolved. 3- You're not sending the first image of the product, you're sending the first image of the first variant. If the variant has no image, then you allow sending one of the first few product images (1st, 2nd, or 3rd). There's a big difference between a listing image and a variant image, and I already explained this during the video call. I'm still waiting for a proper answer. 4- I even recorded and sent a Loom video to explain everything clearly, but the issue remains the same. It feels like they pretend to listen, but nothing changes. 5- Most tickets never get a response, except maybe 1 or 2. 6- Product titles in Merchant Center were automatically appended with Variant Option Names and Values, causing character limits to be exceeded. I had to manually fix this using Excel import/export. Trying to explain anything to support is incredibly difficult — it feels like they go out of their way not to understand you. In short: If you're a small or new store, maybe it’s fine. But if you manage products with 40–80 variants each, avoid this app. You’ll regret it.

Incredibly fast customer service, they have been very helpful and helpful in every regard so far. The best application in its field.

Customer Service and the App are wonderful. I recommended to everyone

It's a great app and I would definitely recommend it to anyone.

It is a multifunctional, great app in terms of color and size. Customer Service is incredibly helpful; they solve the problem within 1 minute. It is the number one application for me in terms of variants. I use this app on all my websites. I highly recommend it to everyone.

What a great app, it useful and easy, Customer Service is excellent. They helped me with everything I had difficulty with. This company's ETSY and AMAZON Integrations are beyond amazing. Thank you for everything.

It's a great app, Richarde was very helpful, the communication was very fast in troubleshooting. I would recommend it to everyone. Very successful

Honestly, I don't believe in discount codes. After talking with these guys, just want to give it a try. It is easy to use. They follow up on how things are going and I started to get orders with discount codes.

Perfect and very complicated professional app, every Shopify seller has to use this app. Number one for bulk edit and SEO