Kurt Thompson

Finally had to UNINSTALL the app. They have a big problem with CROPPING and although they gave me another chance to get it going, THERE IS NO WAY TO FIX THE CROPPING ISSUE. What do i mean by cropping? The app will chop off the top, bottom or side of your product image in a very unflattering way and...you can't edit or fix this. It looks like it has potential, but for now, they need to RETRAIN THEIR AI model to be able to discern the pixel dimensions of an image and act accordingly...not crop it randomly.

Shafta made a sincere effort to solve my issue and I appreciate her help.

NOT RECOMMENDED. You'll spend a lot of work setting up all your social media sites and then the post that you want to make period now when you inquired a customer support about help they're not going to get back to you right away and then just like a certain vice president that's running for president they're not going to answer your question directly period so this app crops off your product images and a horrible way it might lot off half of it at the top or half at the bottom or half right down vertically period so when it's going to post to story time guess what it's going to look at atrocious you're not only not going to get conversions but it's going to be the other way around people are going to unsubscribe unfriend and unfollow period now to be fair I just sent them another message after I got on the $20 plan a few days ago because I thought well I'm on the free plans so that's why I'm not getting any support I don't make that mistake that I just did period so I got on the $20 plan and asked my question about the cropping for the fourth time and it's going on three days guess what question mark no response period so if I'm going to pay $20 instead of just do a free plan there are plenty of others out there that I can jump into that hopefully won't hurt my conversions and turn away customers at the unsightly cropping of my product images it's horrible period but if you want to keep an open mind and don't mind losing a lot of money and spending a lot of wasted time think go ahead and try this app after a week or two come back and read this review again. This review is voice texted and this company that does not deserve for me to go back and correct everything that The Voice to Text Speech screwed up

The developer really screwed up on this one the exit app does not work. Oh did I try and incognito mode? You betcha and it still doesn't work. Did I double check and triple check everything including to make sure it's only supposed to come on when they use your behavior indicates?

Very bad and buggy! Go ahead...I dare ya to try and create an EXIT POP UP. After an hour of pulling out your hair and speaking to the customer service and Technical team you're going to write a bad review like I am doing right now. I saved all the chats and screenshot them showing I asked for a supervisor three times and the original Support Tech kept trying to give me solutions that would not work and so he wasn't very well informed about how his position was supposed to be handled with customers. So in researching this app that was about 20 to 30 minutes on YouTube and other sites screwing around putting up up and installing it another 10 or 15 and then wasting over an hour trying to do the mess around on an exit intent at that doesn't work and now spending 5 minutes leaving this bad review. Are you very busy and don't have time to waste like me? Then avoid this app. If you live in your parents basement playing video games all day smoking byd then of course go ahead and try this app

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

The customer service and follow up is second to none! They went above and beyond their call of duty. I really get the feeling they want to see my site improve to google page 1. That's a good feeling!