Seriously FAB®
United States
Reviews (12)
Just installed the app yesterday. So far, so good. We wanted to make the button on the Home page smaller and support promptly helped us with that. We previously were paying $45/mo with AudioEye and then, after 5 months, they told us our fee was going up to $199/mo. Another greedy co trying to price gouge small businesses. Hopefully using this app will provide a sufficient solution for us going forward! To add, their customer support is very responsive and helpful.
Developer reply ·
Thank you so much for your kind words and for sharing your experience! 😊 We’re really glad to hear that everything is working well for you so far and that our support team could quickly help with the customization. We truly appreciate your trust in our app and hope it continues to meet your expectations moving forward. If you ever need any assistance or have suggestions, we’re always here to help! Thanks again for your support 🙏
Instafeed is a simple, helpful app and the customer service is top notch! They always provide prompt assistance when needed.
Developer reply ·
Hello Seriously FAB®, thank you so much for this 5-star review! It's amazing to know that you find our app helpful and that our support team is making a positive impact on your experience. If you ever need anything, we're here to help. All the best!
The app functions well and they continue to make improvements. We are hoping to derive more sales from it, but this has less to do with the app and more to do with finding the right affiliates that have large audiences who would be inherently interested in our specialized beauty product. Watch out for the people that sign up as Affiliates so that they can use the discount code for their own personal purchases, that has been an ongoing problem. Sebastian is awesome! He is very responsive to any questions and always available to help! Definitely recommend Simple Affiliate.
We have 1 Wholesale SKU that we wanted to limit to 1 per Retailer, and this app allows for that functionality. So far, so good - no issues. Would recommend - a good app at a fair price!
Developer reply ·
Dear Lisa, We express our gratitude for sharing your feedback. We're happy that it does what you need. Thanks for using our app. Please reach out to us in case you need any help or guidance about other functionalities. Thanks, MageComp Shopify Team
Generally the app functionality is good. Only a small percentage of customers actually sign up for Rewards and use it for discounts. One thing I don't like is that in the Discounts section in Shopify, it populates all of the generated discount codes. I wish there was a way to avoid that. Customer service is superb! Nicole helped me with some button display issues, and she was very responsive and informative. Thank you!
Developer reply ·
Thanks for taking the time to leave us your feedback. It was great chatting with you and I'm glad we were able to help you today. I reached out to you personally and offered a solution to keeping your discount codes organized in Shopify, as well as a program review with one of Merchant Success Managers to help you increase your program engagement. Let us know if there is anything else we can do for you! Nicole
So far so good! It takes a while to get everything connected and set up, but Taylor was VERY helpful and responsive. The "ads" have been running now for 4 days or so and we've already gotten 2 sales. Hopefully this will prove to be an effective marketing tool for us in the long term. Thank you!
We've been using this app since 2018 and haven't had any issues. They are readily available and responsive if you have any questions or need technical support, although for us, it's been running smoothly. Overall very happy with it!
Nataly was wonderful in helping us set it up and it appears to be working... analytics is showing some traffic coming from it, although I can't tell if there have been any sales from that traffic. So far no issues and we'll see what happens over the next few months!
My website guy installed this app to do some extra display features. However, when I needed to update some SKUs, I had minimal understanding about how to use it! I contacted support @ 256 and they were VERY helpful! They took a look at what I was trying to do and gave me critical feedback that will allow me to get the issue solved and the SKUs up and running. Super impressed and grateful! Thanks guys!!
After setting up a campaign, based on the basic carousel style suggested by the app, Facebook disabled our ad account so now we can't run any ads through this app or directly through FB. I have reached out to FB with no response yet, approaching 24 hrs. Frustrating to say the least. Obviously, I cannot recommend this app.
Developer reply ·
[Update] Your Facebook ad account has been reactivated by Facebook team on Oct. 25 successfully. We also appreciate your feedback! Showing the tips about Facebook ad policy while creating ad messages will much prevent the ads from being disabled. We look forward to helping your next retargeting campaigns! -- We're sorry for the Facebook's ad account issue you're facing. Sometimes it may need a while for their team to resolve the ad violation issue. We've also reached them for further investigate your ad situation. Our team will work further with them and reactivate your temporary disabled ad account as soon as possible. I appreciate your patience.
So far so good! We were previously using Instafeed and token kept expiring, causing the feed on our Home page to disappear every few days or so. Kemi helped us with minor setup work, and it looks great. Glad we found this app :-)
We decided to move away from MailChimp prompted by the discontinuation of the platform from Shopify. SmartrMail looked like a great option, and so far we are very pleased! Nicolas and his team helped migrate our subscriber list and also duplicated our previous Home page Pop Up. We also did an on boarding training to learn how to create and send email messages. Their pricing is fair and the system is user friendly. Happy customer - thanks guys!!
