Opal and Olive

Always a helpful team! They're quick to respond and always have the answers! I reach out and they're there pretty much always

Great app! I had a wonderful experience with the team over a video call. They really listened to my opinions, shared thoughtful feedback both ways, and even helped me with a few things that weren’t directly part of their app. I couldn’t be happier with the support. The output, even with just a few sample works and products to reference, has been shockingly accurate. If you notice something that could be improved, just reply to their auto-email when it’s generated, and you’ll hear back within a few hours—that’s been my experience. I made three suggestions and they updated the app accordingly within a couple of days. I was shocked! This app is going places!!!

The team is always very helpful with any questions I have and it's so easy to speak with a human almost immediately. I am very impressed with the customer service. The app seems to be working great for what I need as well and is easy to use within Shopify

I can’t get over how quick and efficient they are with their support. I needed a custom label made and the direction of the font adjusted and it was done within an hour. Turn around time A+ Willing to help A+ Ease of using the platform A+ I just love this app and the team. Thank you for your app and support

Working with Sid is the best. They try to help in the chat and once it’s clearly to much for me to handle they are willing to do a video chat. I was able to schedule online and in a couples days I was online with Sid. This is my second experience with them helping virtually and they’re the best. Sid knows all the answers and is super quick at resolving them. I highly recommend the app and Sid if you can request him!

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

Super fast response and helped with a quick turnaround. Would highly recommend the app for its features and ease of use. Plus the support alone is fantastic. They helped me on a holiday weekend.

Quick response and even quicker execution on the help end. Very impressed on their customer support!

Super fast chat for help! Even on a sunday they responded within a few minutes and helped with my enquiry quickly. Great app!

Wonderful support team! They are fast with responses and super helpful in getting the job done right the first time. I highly recommend the app and company. It has helped me narrow down my customer base into vendors so I can send email marketing to the correct people every time.

Great support team and fantastic app. Easy to navigate and if you need help they're a click away. My question was resolved in less than 5 minutes.

Great app and awesome support! The app is easy to use which is what i look for with all the other things I have to handle on the daily.

I couldn't be happier with app it is great and easy to navigate. SO many options for reports its just endless. Also, the customer service experience was fantastic. They were very responsive and helpful. I never waited more than a day for a response.