SC Customer Tagging
by Shop Circle · launched
View in Shopify App Store ↗Reviews (59)
Great app, great support - the team logged in and made sure everything was setup and even helped us troubleshoot an issue we hadn't setup correctly.
Developer reply ·
Thank you for your wonderful review! We're thrilled to hear that you find our app and support team helpful. It’s great to know that our team was able to assist you with the setup and troubleshoot any issues. Your feedback is greatly appreciated, and it encourages us to continue providing top-notch service. If you need anything else in the future, don’t hesitate to reach out. Best regards, The Shop Circle Team
We needed some help, and their customer service through the chat was amazing! I just wish they offered a few additional features, and I hope they can implement them in the future. Overall, with what they currently offer, they are able to provide help when needed.
Easy to use interface, and lightning-fast support!
Developer reply ·
Thanks for your fantastic review and 5-star rating! We're thrilled to hear that you appreciate the ease of use and our speedy support. These are things we continually strive for at Shop Circle. Your positive feedback motivates us to maintain our efforts and continue to provide excellent service. If you ever have any further insights or suggestions, we'd love to hear from you. Thank you, The Shop Circle Team
Very helpful app and quick responsive support.
Developer reply ·
Hi there, We're overjoyed to hear you found our app to be useful and our support team accommodating. Your kind words made our day! Feedback like yours sparks joy, and helps us continue to provide the quality app and fast response times we strive for. We're here any time if you need any further assistance. Thank you for taking the time to rate us and for your wonderful review. Best regards, The Shop Circle Team
Extremely robust and useful app. Saved us tons of time. And an excellent customer support team which has been HUGE!
Developer reply ·
Wow, thank you so much for your valuable feedback! We appreciate you finding our support team and our app so useful for your Shopify store and we are more than happy to help you 24/7 🤩. All the best, Customer Success Team I Shop Circle
Hit right to the point! The app help me manage group of customer in many flexible ways. Also the customer support team is good and very nice, too.
Developer reply ·
What a nice review! It's awesome to hear that you found our product useful and your kind words about our customer support team. We appreciate the time you took to share your experience and we are always happy to help you 24/7 with anything you may need :) All the best, Customer Success Team I Shop Circle
Simple and intuitive. Their customer support team was extremely knowledgeable about the app. We did have a bit of an issue with the way it was working at first - shout out to Jason for taking the time to review our issue with his dev team and help us resolve! His help was much appreciated.
Developer reply ·
Thank you for your amazing 5-star review! We're so glad to hear you had an excellent experience getting started with our app and that our support team assisted you properly. Please reach out if you need further support :) Have a lovely day, Customer Success Team | Shop Circle
The app works as advertised, quick and easy and the support staff is responsive and very helpful. Backdating is quite expensive and no room for errors whatsoever.
Developer reply ·
You made our day! Thank you so much for taking the time to leave us this amazing review. Our support team is always happy to help you 24/7 with anything you may need. All the best, Customer Success Team I Shop Circle
I contacted customer service and got an extremely fast response. My issue was quickly resolved. This app works great for automatically adding a tag when criteria is met such as when an order is created and contains a certain product. The app also works great for automatically removing a tag on a specified time schedule that I designate.
Developer reply ·
Hi there, We truly appreciate your fantastic review! Fast and efficient support is a top priority for us at Shop Circle, so it's great to hear that our team was able to promptly assist you. We're thrilled that you're finding our automatic tagging and removal feature helpful for your needs. We designed it with your convenience in mind and we're glad to hear it’s hitting the mark. Thank you again for the 5-star rating. Your support and feedback are of great importance to us, and it will guide us as we continue to improve our offerings. We'll do our best to keep up the good work! Yours, The Shop Circle Team
This app is one of the best Ihave ever used, Jason was so hands on and made sure I understoood everything before the call ended.
Developer reply ·
Hi there 😊, we appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Jason hit the mark for you. It means a lot to us!! All the best, Customer Success Team | Shop Circle
This app is super easy to use. Their customer support team is very helpful and speedy in their responses.
Developer reply ·
We appreciate you taking the time to write this review. It was our pleasure to serve you, and your kind words motivate us to keep giving our best...Happy to help 24/7! Cheers
I used this app in tandem with Locksmith to allow prize-draw winners access to a specific product, as well as prevent them from placing additional orders of that product. It worked flawlessly and I'll definitely be finding new ways to use the app to improve other processes.
Developer reply ·
Thanks for the great review Ben! Glad to hear that the launch went well and that Customer Tagger was able to link in well with Locksmith.
Going into a new product launch, I needed a way to bulk tag thousands of orders, so I could offer a loyalty discount to existing users of my various software products. This app allowed me to handle that in a few clicks, at the last minute, going into a launch. Not only that, it did so with 100% accuracy and was very fast considering how many records had to be processed. Seriously, I don't know what I would have done without this app!
Developer reply ·
Thanks for taking the time to leave us this great review! We're really pleased to hear that our backdating facility has helped you to segment your Customers ahead of your product launch. Good luck with the launch!
This app very simply fills a major gap in Shopify's functionality. It's SO easy to use and support is super responsive and helpful. Thanks to Stu for helping us to get up and running. Highly recommend!
Developer reply ·
Hi Lisa, thanks for the kind review. Great to hear you've found the app easy to use and tag orders based on POS location. All the best!
Amazing app that saved me many hours of work segmenting thousands of customers into about 15 categories. An absolute lifesaver.
Developer reply ·
Thanks for the super review! We're very pleased to hear the app has been such a help in segmenting your customers. All the best!
Wonderful support team! They are fast with responses and super helpful in getting the job done right the first time. I highly recommend the app and company. It has helped me narrow down my customer base into vendors so I can send email marketing to the correct people every time.
Developer reply ·
Hi Anthony, thanks for the super review! We were happy to help you set up Customer tagger for vendor related Customer tags. All the best!
An essential app for customer segmentation! Customer support was helpful in migrating our data to an expansion store as well.
Developer reply ·
Hi Ryan, thanks for the great review. We were happy to help you get Customer Tagger working and tagging customers in both of yours stores. All the best!
This app is really versatile and helps us come up with creative workflows to segment our customers. Team is also very responsive and wonderfully helpful, clearly trying to improve the app functionality all the time.
Developer reply ·
Thanks for the great review Alex! It was really good to chat with you and we're happy to have helped you with your customer tagging set-up. Hopefully you'll be able to create the customer segments you need using the appropriate tags.
Best app & customer support ever. Steve and his team are very fast, helpful and open minded regarding new ideas. They even build a new trigger "when orders are paid" for us. This is very helpful when it comes to separate customers who paid by bank transfer. 5 stars!!
Developer reply ·
Thanks for the great review Christian! Really glad we were able to help you with your Customer Tagging workflow by adding in the new workflow trigger. We'll let you know when those other tagging features are available so that you can identify when tags exist and when tags don't exist on the order in the same workflow.
This is a fantastic app with extensive tagging functionalities that are extremely useful for a whole host of things. We utilize the backdating function which allows us to tag previous customers and form highly customized segments. I would strongly recommend this app for anyone looking for a full-featured tagging app - it is fantastic! Some feedback to the developer is I wish there was a higher-priced monthly plan that included an unlimited number of backdating jobs. It starts to become very costly when you are a high-volume store.
Developer reply ·
Hey Bryan, thanks for this super review. We're pleased to hear how useful the backdating functionality is proving to be for you. Thanks also for your feedback on pricing, this will definitely be taken into consideration.
By far the best tagger app. The ability to go in the past is invaluable. We used it to tag past orders to send out a mailing and things worked perfectly. Definitely a recommend for me.
Developer reply ·
Thanks for the great review! We're happy to hear the app has been helping. We love your music apps too. I caught the release video for MKSensation Xtreme 2.0 today. Looks and sounds great! Good luck with the release.
Great support staff! Tagging and filtering customers and orders have made reporting much easier! Been using for about a year now and it has worked great!
Developer reply ·
Hi Dottie, thanks for the review. Great to hear how Customer Tagger has been helping you
This has been a very useful app for us in helping us handle a membership / subscription system. A few teething issues, but the support has been excellent!
Developer reply ·
Thanks for the kind review Dave, glad we were able to help you put together a solution for handling your membership / subscription system.
THANK YOU!! I was using another tagging app and couldn't get the tags to work the way I needed. It just caused so much frustration. I deleted them and added you guys. Within minutes I was up and running with my tags. Verified and it's all working for now. This went faster than I ever could with the other app. I can see why you have all 5 star reviews.
Developer reply ·
Thanks for the great review, it is most appreciated! Glad to hear you were up and running in no time at all!
Great app! I utilize tagging customers for my welcome flow in email marketing. I'm excited to dig in some more and see what else it can help me to do!
Developer reply ·
Thanks for your great review Heather! Glad the app is helping you to segment your customers.
Quick and responsive customer support for a great app that works as promised! Can definitely recommend
Developer reply ·
Thanks for the great review Arturs, glad to hear that you're making good use of the app.
Super powerful customer tagging tool and the best customer support I've experienced of any tool on the Shopify store. We use this app to segment our customers into different stages of the buying journey so that we can then reach out with relevant and personalized offers based on their purchasing history. After downloading multiple tagging apps for customer tagging, I'm 100% certain this is the best tool in the app store for tagging customers. It's been really exciting because they really understand the use case I'm building for—understanding where every user is in the customer lifecycle so we can guide them to making their first or next purchase. Support has been very knowledgable and responsive, even updating the app based on requests I've made. Thank you for creating this app, it's growing our business in such a meaningful way!
Developer reply ·
Thanks for taking the time to write such a lovely review Zahir! It's good to know that we've been able to help facilitate your customer lifecycle marketing. We have one more feature in the pipeline for you, so hopefully, that will be the cherry on the cake.
This app works exactly as described, was easy to set up and the support has been extremely responsive (I had questions about some possible customizations). Thanks for making this app such a smooth experience!
Developer reply ·
Thanks for your review! Great to hear Customer Tagger is helping you with your customer segmentation :)
Setting up ways to tag orders and customer is so easy with this program. I thought I would need help setting it up, but I ran one test, and it was perfect. I tagged all my previous orders and customers. I am an incredibly happy customer.
Developer reply ·
Thanks for the great review Debbie! Very happy to hear the app was easy to set-up!
Brilliant app.. great people behind the scene that provides the support you need. You should give it a go.
Developer reply ·
Thanks for the great review Simon, glad we were able to help you with your fulfillment and customer segmentation needs.
Perfect. Very easy to set up. Just what I was looking for. Works great and fair pricing. Highly recommended.
Developer reply ·
Thanks for the great review! We're glad you're able to tag your VIP Customers effectively with Customer Tagger.
These guys are awesome! I have never used any Customer Tagger that worked so well as this. I was using another app for years but they went silent and no longer helped when we needed it. Also, this app does the tagging in REAL TIME. Meaning an order comes and it tags the customer Immediately. You don't have to wait days while the tagging system does huge batches which slowed our company down. This app was a godsend. They helped me make a new option as well when I asked for it. A++++++
Developer reply ·
Thanks for the great review Stephen! Glad we've been able to speed things up for you!
This app has solved all our complex customer tagging problems. Devs are super fast to respond to questions. Support this kind of great app development!
Developer reply ·
Thanks for the great review Ryan! We're pleased that the app is addressing your store's complex requirements. Always here if you need help!
Definitely the most comprehensive app for this type of functionality. I needed to apply and remove tags on a timer as well as other triggers besides ordering. This was the only one that could do it. I had a few teething problems get it going but the Customer Service is top notch and they looked into it for me, seems the problems is with Shopify's web-hooks and I'm satisfied that is correct. Definitely the app to install if you need to auto tag customers.
Developer reply ·
Thanks for the great review Ally! I'm glad the app is helping you to identify and segment your customers.
Excellent and useful app. Lots of options and features. Plus amazingly helpful customer support who helped me setup a few different auto tags
Developer reply ·
Thanks for the great review! It's great to see that Customer Tagger can help you to segment your customers based on the UTM tracking links that they convert from.
The app is very easy and straightforward to do. We had some questions about bulk uploads and their customer support, Sam, was super useful and even did a couple for us to show me how to do it. Fast and efficient, and for the backdating the prices were reasonable compared to what competitors were asking. Would definitely recommend!
Developer reply ·
Thanks for your great review! We're pleased to see Customer Tagger is helping you to segment customers based on SKU codes.
Amazing app, helped save a lot of time, was thinking of manaully tagging then came across this app, huge time saver
Developer reply ·
Thanks for your great review Augustine! Glad it's saved you time and is highlighting the products purchased by each Customer.
Amazing and robust in function, our business model would not be possible without this app! The customer support has far exceeded my expectations, with prompt, personal and intelligent responses from someone who really cares about the success of the app for our business. a+
Developer reply ·
Thanks for your great review Jessie, we're really glad that Customer Tagger is helping you to run your business and that you've been happy with the support you've received.
We used this app to backdate tags on orders and customers we imported into the Shopify system. This helped us segment our audience and be able to market towards them more specifically. Great product and it works exactly as we expected.
Developer reply ·
Thanks for the great review! Great to hear Customer Tagger is helping with your customer segmentation!
Customer Tagger does a great job of sorting through to separate out our priorities and helping us report on customer types. Thanks for the help team!
Developer reply ·
Thanks for your kind review Michael! Glad to know that Customer Tagger is helping you to segment your Customers effectively!
We use this app to tag customers that buy a membership plan. We also tag customers based on products that they purchase. Then we use a discounting app to offer automatic discounts to certain customers based on their tags. This is a great app. It offers many, many ways to create tags.
Developer reply ·
Thanks for leaving such a great review Bruce! Glad we're helping you to manage your back office with our Customer Tagging rules!
Incredibly responsive and helpful customer service. App is setup to save us a lot of manual, tedious work. Highly recommend
Developer reply ·
Hi Ben, thanks for the great review, glad we were able to help you with your rules set-up.
Super nice team, very helpful customer service, the app itself is great and proves to be very useful in organising our customer base.
Developer reply ·
Thanks for your kind review! We're glad we were able to help and that you're able to segment your Customer base with our app.
Amazing customer service and great app! Saves me a lot of manual work. Highly recommend this to anyone :) Thanks team!
Developer reply ·
Thanks for your great review! We're pleased that you could use Customer Tagger backdating to create customer groups for email marketing :)
The app is customizable based on your requirements, if you'll require additional work such as only tag customer when certain transaction meet the criteria eg. Paid. They'll able to do it, just contact their support. Quick and Easy. Will highly recommend!
Developer reply ·
Thanks for the great review Marlon, glad we were able to help customise this to your requirements!
App working perfectly for my needs. Backdating job also carried out swiftly and with regular updates from their customer service team. Would recommend.
Developer reply ·
Thanks for the great review Thomas and thanks for your patience whilst the backdating process took place!
Great app. Very easy to use. Steve is very helpful. Just a bit unhappy with how expensive their backdate operation costs, especially for large stores like ours.
Developer reply ·
Thanks for the great review, it is much appreciated... Unfortunately, backdating in both our Order Tagger and Customer Tagger apps is something that requires a large amount of time and server resource to deliver, which is unfortunately why we need to charge extra for the service. We've tried to keep the pricing as low as possible to cover the increased resources that these tasks consume. Please let us know if you need to backdate your rules and we'll see what we can do. Thanks again for the review!!
First of all, excellent customer service. Speedy responses, super helpful. The app itself is brilliant. We really needed a way to tag customers so we could sort them better. Now, we can better target our customers based on their tags. Thank you!
Developer reply ·
Thanks for the great review Chaya! Glad we could help!
I needed all customers who made purchases over a certain amount to be automatically tagged, and this app does the trick! I just set up the criteria I needed and it's been running smoothly in the background ever since!
Developer reply ·
Thank you for the positive feedback and the 5-star rating! We're thrilled to hear that our app fulfills your tagging needs and runs smoothly, just as intended. Automated tagging based on customer purchases is one of the features we take pride in. Your feedback reinforces that we're achieving what we aimed for. Please don't hesitate to reach out if you ever need any further assistance. Again, thank you for making Shop Circle a part of your business strategy. Best regards, Shop Circle Team
Customer Tagger is a great App. Very easy to use with no unnecessary complexities. There's a tonne of preset rules to apply and the customer service should you have a question is outstanding. Highly recommended.
Developer reply ·
Hello! We're delighted to know you found Customer Tagger user-friendly and helpful. Your words about the ease of use and its features really brighten our day! Also, we're glad that our customer service met your expectations. Your recommendation means the world to us. It's always our top priority to make sure our users have an outstanding experience. Feedback like yours helps us ensure we're meeting that goal! We hope you continue to enjoy using Shop Circle. Thank you for being part of our community! Best regards, The Shop Circle team
I was trying to figure out how to tag and sort my customers by the vendors that they purchased. This app did the trick and I was able to do just that - tag customers with the [vendor]s the purchased and the target this customers with relevant marketing! The team the Union Works went way beyond to make sure that I got what I needed and understood how to use their app.
Developer reply ·
Thank you so much for your glowing review! We're thrilled to hear that our app could assist you in tagging and sorting customers according to vendors they've purchased from. It's wonderful to see it contributing to your targeted marketing efforts! It brings us great joy to know that our Union Works team could provide you the support needed, going above and beyond to ensure your satisfaction. Knowing that you found their assistance helpful certainly gives our team a boost. Your feedback holds immense significance for us, as it helps in constantly improving our services and the overall user experience. Thanks again for your positive feedback and for being a valuable member of the Shop Circle community. Best, The Shop Circle Team
Great app that helps with segmentation of customers based on what they have bought, spent etc - very handy indeed. They also have fantastic customer support!
Developer reply ·
Hello! We're absolutely delighted to hear that you're finding our Customer Tags & Segments app useful for your needs. It's great that it's making the segmentation of your customers easier. We pride ourselves on making customer support a priority, so we're thrilled to hear you've had positive experiences with our team. Your feedback is incredibly important in making our app the best it can be. Thanks so much for your generous 5-star rating! Best regards, The Shop Circle Team
Super helpful app for segmenting customers and tracking marketing campaigns. App developers are also super responsive and helpful...answering questions in a very timely manner and doing whatever they can to meet our needs. Highly recommend!!!
Developer reply ·
Hi, thank you so much for your brilliant review and the 5-star rating! It's wonderful to hear how beneficial our app has been in segmenting your customers and tracking your marketing campaigns. We're also glad our team has been able to provide quick and helpful responses to your questions. We greatly appreciate your high recommendation. Feedback like yours motivates our team to continue improving our services. Thanks again, The Shop Circle Team
Customer Tagger has been working great for us for years. It saves us time and money by automatically tagging customer accounts according to their purchases, so that our customers can access additional content without needing our assistance. In addition, the support behind the app has been great. The two times we had questions, they were quick and helpful in their response.
Developer reply ·
We're thrilled to hear that you're finding Customer Tagger valuable and that it has been a great asset for your business over the years. It's fantastic that the tool not only saves you time and money but also empowers your customers to access content independently. We also take pride in our support team and are pleased to know they have been quick and helpful on the occasions you've had questions. Stories like yours inspire us to continuously deliver top-notch service and improved convenience. Thanks so much for taking the time to leave us such a stellar review. Your feedback is an incredible affirmation of the work we do. Best regards, The Shop Circle Team.