← Merchants

Dotmall Barbecues and Heaters

Australia

Reviews (14)

★★★★★
Shopify

Was once good but is now lousy. They have reverted to using ai and it is impossible to talk to a human being. Their new page builder is a mind stuff which is made worse by their stupid ai. Their app is heavily integrated in to my website but I will look to disengage from them. Since they can not help me going forward, they will be left behind.

Developer reply ·

Thank you for sharing your feedback. We want to assure you that our AI is designed to address basic inquiries, and there is always the option to chat with a live agent directly from the chat window by clicking on the "Talk to Agent" button, which was how the chat was routed to one of our support team member with whom you later confirmed that the issue was resolved. As a valued merchant using AfterShip Page Builder since the last few years, your partnership is important to us. We've sent a follow-up email to discuss further if you are still facing any issues with the application. We look forward to assisting you. Regards Philips AfterShip Support

on AfterShip Page Builder · Over 3 years using the app
★★★★★
Shopify

Very happy. This app enables me to open up a new revenue stream for my business, one with a lot of growth potential. I am a bit of a dinosaur and although the app is easy to set up, I needed it to be right for my particular needs. The develepor was responsive and helpful and worked with me get everything as I wanted. 10 out of 10.

on IzyRent: Rentals & Bookings · About 1 month using the app
★★★★★
Shopify

Not bad, would be better if I could exclude certain collections though. Otherwise easy to use. Auto features keep stopping.

Developer reply ·

Thank you so much for your review! When you are using the auto post feature, you select which collections you would like Minta to make videos from. Thank you for your feedback! We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together. Best wishes! Jordan | Customer Care

on Minta Social Videos Auto Post · 4 months using the app
★★★★★
Shopify

I found it a bit clunky and awkward to use. The developers responded to an enquiry quickly enough. In the end, it was easier for us to manually add badges to our selected photos than use this app. This app is not terrible but I would not call it good. I certainly do not think it is worth the money they want to charge for ever and ever and ever

Developer reply ·

Hi Reindert, Really sorry to hear that you are facing issues using the app. We’re always listening to feedback from customers and working on making your app experience smooth and easy. Do share any specific areas where you are facing issues, and we will be sure to fix them - to get you that awesome experience you are looking for. I’m here any time you need any help on chat or email. -Stu

on ModeMagic ‑ Store Conversions · About 21 hours using the app
★★★★★
Shopify

Great and easy to use app. Easily customizable and I will use it a lot as we move forward. Customer support was very prompt and helpful. Highly recommended.

on AfterShip Email Marketing,SMS · About 20 hours using the app
★★★★★
Shopify

I am pretty sure this app is good, the app certainly tells me that it is. We rank pretty well on google but then we are pretty active. I guess this a good tool to have, we certainly won't delete it.

on SEO King · Over 1 year using the app
★★★★★
Shopify

On first inspection it looks absolutley brilliant. Will see how useful it is over time. Not sure that I want to spend too much time shadowing customers though.

on Peek! ‑ Better Replay & Survey · 9 minutes using the app
★★★★★
Shopify

The free app is okay and automatically labels your images which is pretty neat, happy to strongly recommend it. I trialled the paid app and I assume it worked well. It took my images from around 40% to around 90%. I have no idea what the percentage is of but I assume it is relevant. My issue is with the price, $20 per month! every month, for ever. Shopify only costs me $80 per month. Is this little app worth one quarter of what I pay Shopify? Short answer No. I deleted the app and the owner then offered a 20% discount if I signed up. Is the app worth $16 per month? Still no.

on BOOSTER AI SEO + AEO OPTIMIZER · 2 months using the app
★★★★★
Shopify

I have this app, I don't know why I have this app. Maybe I downloaded it and am doing something with it, maybe somebody else downloaded it. It is causing me no pain.

Developer reply ·

Hello, We're delighted to hear that Easy Redirects is seamlessly integrated into your store and causing no disruptions. Thank you for giving us a 5-star rating! If you'd like more information about the functionality and benefits of the application or if there's anything specific you'd like our assistance with, please feel free to get in touch with our support team. As a fast growing company, your experience and your feedback truly are enlightening for us. With sincere appreciation, The Shop Circle Team

on 404/301 SC Easy URL Redirects · 5 days using the app
★★★★★
Shopify

The people who do my adwords stuff told me to download this app. It has caused me no grief and I am happy with my adwords people. So there you have it.

on Simprosys Google Shopping Feed · 25 days using the app
★★★★★
Shopify

For people who want to have a little McAfee Secure mark on their site this is the app for you. The app works flawlessly and doesn't slow down your site speed. :)

on TrustedSite ‑ Trust Badges · 7 days using the app
★★★★★
Shopify

A good app to enable you to help sort out your seo. I wouldn't say it's a 'must have' app but you certainly won't be sorry that you have it.

on Webify Metafields+Data Doctor · 5 days using the app
★★★★★
Shopify

Really useful app that make my retail sight both look and feel more professional. I use the free version and would happily recommend

on Smartviewer: Quick View · 15 days using the app
★★★★★
Shopify

Good app, simple to use. Does what it says on the box. Now I'm typing more words because apparently a few simple words of praise are insufficient. weird

on AMP Australia Post Shipping · 25 days using the app