GRIP6
United States
Reviews (8)
Great app and the technical team is very responsive and helpful when you need them.
Developer reply ·
Thank you so much for the wonderful 5-star review! We truly appreciate your support and are glad to know that you're enjoying Dealeasy.
I was experiencing technical issues with our facebook pixel (Specifically server side event_source_url parameter being blocked). The official Shopify Facebook and Instagram app wasn't working correctly and it was nearly impossible to get someone from Shopify to look at it. We spent weeks trying to get it fixed only to get the runaround from both Meta and Shopify both pointing fingers at each other. The Shopify AI assistant Sidekick recommended going with a 3rd party app. I downloaded this app and got technical assistance right away from their support. I was able to quickly connect it and disconnect the facebook/instagram app (to avoid duplicate events). It's working great now and the server side issue is fixed.
Developer reply ·
Thanks so much for the detailed feedback — I’m really glad our team could jump in and get that server-side issue fixed for you! 🙏 Great call disconnecting the Facebook/Instagram app to avoid duplicate events — if you want, we can help review your event setup or optimize deduplication to make sure everything stays clean. 🚀 If anything else pops up, just send us a message — we’ve got your back. 👍
They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc). We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.
Developer reply ·
expectations. Your feedback is valuable, and we’d like to address these concerns directly. Please reach out to us at growthstrategy@attentivemobile.com so we can assist you and improve on the areas you’ve highlighted. We're here to help.
good so far, customer service was very helpful
Great app, fair fees. Instead of taking a percentage of sales, they just charge a flat, fair monthly fee. This app is great!
This app is awesome and easy to work with. Their support is very helpful. My biggest complaint is that they are missing SOO many features. They come out with new features all of the time but as of right now there are so many basic features that it just doesn't have.
I've had this app for about a year now and absolutely love it. Some of the best customer support I've ever experienced. They have offered to help me with all sorts of things I wanted to do but didn't know how to implement. Any time there's an error from Google, I give them access to my store and they take care of everything. 10/10 would recommend.
