← Merchants

Little Kooma

Singapore

Reviews (9)

★★★★★
Shopify

The customer support is too lousy. The app itself works fine. but if there is a technical issue, do expect a looooooooooog time to be fixed. As for my case, it took more than 15 days and I am still not getting a useful answer from the customer service team. You only get a standard reply "We will fix this as earliest for you, we apologize for the inconvenience caused to you."...........BAD CUSTOMER SERVICE SUPPORT for my 1 star review

on AfterShip Order Tracking · About 2 years using the app
★★★★★
Shopify

Excellent support team, able to answer all my questions during my setup process. The team also extend my trail period because it takes a bit longer for me to setup everything. Great job, keep it up!

Developer reply ·

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome 😊

on Rise Gift Cards & Store Credit · 13 days using the app
★★★★★
Shopify

This app help to improve the sign up rate! Love it, it is better than the traditional pop up for sure! Plus it is constantly upgrading its features! On top of that, you can count on the support to answer any questions you have! They are really helpful!

on Original Wheelio spin pop‑ups · 4 months using the app
★★★★★
Shopify

Great app, being a Janio customer for sometime now. Very good delivery and customer service too!!!!!

on Janio Asia · 12 days using the app
★★★★★
Shopify

Wow, this app is really cool. a few limitation on discount code. Other than that, it is very useful tool to upsell your customer! A lot of configuration and flexibility! NICE!

Developer reply ·

Thank you for the review.🎺💐 We will add even more options to configure your upsell.

on ReConvert post purchase upsell · About 8 hours using the app
★★★★★
Shopify

Great, install the app, face some technical challenges, but the support team is quick at responding, and now it is fully working! It is a great app to have.

Developer reply ·

Apologies for the inconvenience caused. We've contacted you via email, Please revet with a confirmation so we can schedule a meeting.

on AfterShip Returns & Exchanges · About 1 month using the app
★★★★★
Shopify

Great app, and responsive customer support! After using it for a month now, and receive a lot of reviews! Many practical integrations as well. Great Job! www.littlekooma.com

on Loox ‑ Product Reviews App · About 1 month using the app
★★★★★
Shopify

The customer support of this tool is excellent as they always answer to my question quickly and provided the needed support for my report development. The tool is very flexible, and I believe it can do many kind of reports as you required.

on Data Export IO: Report · About 2 months using the app
★★★★★
Shopify

very useful app! I like the features offered

on Hextom: Bulk Image Edit & SEO · About 7 hours using the app