Wondery
United States
Reviews (13)
Sophie stayed with me for an hour or two helping me out with my bundles. There was a lot of other apps impacting this app, so she worked hard and was very communicative to ensure things worked smoothly to ensure the bundles app worked. Super grateful for her and this app
Developer reply ·
Thank you so much for the lovely feedback! 💗 We're so glad Sophie was able to stay with you until everything clicked. Hearing that her communication and persistence made a real difference means the world to us. Seriously, thank you for the appreciation, it keeps the whole team going. If anything else pops up, just give us a shout. We've got your back. 🙌 Best wishes for success in your business!😍
Their support team is responsive. Harry took the time and help us investigate the issue until it was fixed.
Shawn was awesome in helping me set this up and troublehshoot issues with our store!
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that Shawn was able to help you set everything up and troubleshoot the issues with your store. We’re always here to support you—don’t hesitate to reach out if you need anything else! 😊
Highly recommended app especially their customer service!
Developer reply ·
Thank you for the 5 ⭐️'s! Excited to keep building success together!
Super helpful CS and worked smoothly!
Incredible helpful app. I was having SO much trouble with the regular tiktok app and it just would NOT work. This was so easy, and the CS (Arianne) was incredible helpful. Highly recommend
This app was selected due to its capabilities and due to the high price of our previous product rating and rewards app Stamped. Although there are a few visual limitations with how the overall product review ratings are displayed, this app and the app's team has helped our site grow in product reviews, and customer outreach with their customer reply functionality. The Klaviyo and NOW Meta/Google integrations should also help our online presence and customer support when it comes to making a confident purchase. Biggest highlight: Their customer service team, chat, and email representatives are SO knowledgeable and are always there to help.
Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.
Developer reply ·
Hi, Wondery! Thank you for your kind words! 🙏 We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far. Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏
Our experience with Polar Analytics has been stellar. The platform is easy to use, the data pulled is clearly laid out, and the customer service is really there to support. Highly recommend it if you're looking for an easy-to-use tool to manage your KPIs!
My theme didn't directly install, so I reached out to customer service and they installed it for me. Thanks guys!
Phenomenal customer service and answered all of my questions (and I had a lot). Thanks guys so much for your support! I will say it is missing a few features like specific billing dates, but I'm still giving 5 stars for their receptiveness to my inquiries and the apps features.
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
We recently started using this app and so far it is exactly what we were looking for! Very easy user interface and quick, helpful customer service makes this app easy to use. We love the instagram integration and being able to sort through our tagged photos!
Developer reply ·
Thank you so much. It has been a pleasure working with you. Also, thank you for the feedback. We are always looking for ways to improve out product.
This app is very easy to use and has some of the best customer service I've experienced with a shopify integrated app. Giancarlo responded to my messages within a few minutes and worked with me to figure out any questions I had. If you are thinking about it, I definitely recommend.
