← Merchants

Undrdog Surface Products

United States

Reviews (12)

★★★★★
Shopify

helpful app for Shopify. Customer service is helpful too.

on Shopify Marketplace Connect · Over 2 years using the app
★★★★★
Shopify

Hazel was great and helped me import customers and get set up

Developer reply ·

Hello Undrdog Surface Products, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

on BON Loyalty Program & Rewards · 5 days using the app
★★★★★
Shopify

This is a great solution for growing brands that need that little extra to connect all the pieces. In its core you have the CDP which helps us connect the dots between Shopify, Klaviyo and custom campaigns like quizzes, surveys, etc. On the other hand, you have this front-end builder with some good landing page and popup templates to start from. There are a few downsides, which I believe to be temporary: 1) There are a few bugs and inconsistencies when you're building a complex IF-THEN-ELSE campaign 2) The front-end side could use some improvements (it's mostly drag and drop) but it's usable after you get used to it. However, the team is very reactive and I had their co-founder reached out and personally gathered all issues and suggestions, which they patched and added to the roadmap. Very cool! I believe Convertflow will be the next big thing in the development of Shopify ecosystem, mostly because of its CDP core.

on ConvertFlow: Quiz Funnels · 3 months using the app
★★★★★
Shopify

Great app and an amazing customer support! They helped us not only install the code, but also customize it and place it where we wanted it. Super quick turnaround too!

on Swym Wishlist Plus · 12 days using the app
★★★★★
Shopify

The app is straightforward enough, but the support is what sets them apart. We had an issue with the setup, I emailed the support and it got resolved within 45 minutes, which is really great!

on Bundle Kit ‑ Inventory Sync · About 1 month using the app
★★★★★
Shopify

Great app for checkout and post purchase upsells. Works very well and doesn't bloat the storefront. We were able to generate thousands of dollars of extra revenue thanks to this app.

on UpsellPlus Checkout Upsell · 3 months using the app
★★★★★
Shopify

Good app, support is quick to respond and help out. The app could be a tad more user-friendly but I assume these guys are just getting started. Overall, I recommend it, it's a cool custom form app for a Shopify store.

Developer reply ·

Hi there, Thank you for sharing your observations about our Hulk Form Builder app. Your feedback is truly valuable and keeps us continuously improving our app's possibilities. We reached out to you to assist you further with our app, and to make the use of all our app's features as smooth as possible. Cheers!

on Hulk Contact Form Builder · 3 days using the app
★★★★★
Shopify

Klaviyo is the best email and sms automation platform for Shopify. There's no questions about it! We have been able to grow our user base and drive significant revenue during the past year through Klaviyo.

on Klaviyo: Email Marketing & SMS · Over 1 year using the app
★★★★★
Shopify

We love Gorgias! It has helped our business to streamline our support and help center. We love the way their website chat works by pulling useful articles by "understanding" the intent of the customer.

on Gorgias: AI Helpdesk & Chat · About 1 month using the app
★★★★★
Shopify

We at Undrdog love StorifyMe! It's easy to use, helps us increase our LTV and CR, as well as it separates us from the competition! So glad to hear this! Let us know if you need any help with our new features !!

on StorifyMe ‑ Web & App Stories · 19 days using the app
★★★★★
Shopify

Great app and even better support! It saved us a lot of time and enabled us to connect the pieces that would otherwise require hiring a developer and integrating through API.

on MESA: Workflow Automation · 11 days using the app
★★★★★
Shopify

App is good but the support team is outstanding! They helped me set up the campaign, debug it and even implement the code on two of my themes. Amazing!

Developer reply ·

DearUndrdog Surface Products, How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app. May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you! Best regards, Rio Free Gifts - Customer Support Team.

on BOGOS: Free Gift Bundle Upsell · 1 day using the app